Stephen Frost

The Inclusion Imperative (eBook, ePUB)

How Real Inclusion Creates Better Business and Builds Better Societies

• Format: ePub

Produktbeschreibung

The Inclusion Imperative showcases the inspiring commitment to inclusion the London Olympic and Paralympic Games' organizing committee espoused, and details the techniques and frameworks that enabled it to truly deliver a 'Games for everyone' at London 2012. Diversity and inclusion expert, Stephen Frost, challenges preconceived ideas and strives to inspire professionals to tackle inclusion in their organizations with courage, creativity and talent. With highly relatable examples, The Inclusion Imperative constitutes the best argument to convince sceptics that real diversity and inclusion can deliver more engaged employees and customers, improved employee recruitment and retention, increase productivity and better group decision-making processes.
Real inclusion saves money and improves efficiency in the systems of an organisation, making the world a better place as a by-product. Building on concepts that include Diversity 3.0, detailed process journeys, and procurement governance, this is a must-read for HR and diversity officers frustrated with the guidance currently available, as well as for anyone who recognizes the legacy of the 2012 Games in fostering a tolerant and diverse society.

Produktdetails

• Verlag: Kogan Page eBook
• Seitenzahl: 352
• Erscheinungstermin: 3. Februar 2014
• Englisch
• ISBN-13: 9780749471309
• Artikelnr.: 40430037

Autorenporträt

Stephen Frost is a leadership, communications and inclusion expert. He was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games (LOCOG) 2007-2012, and is currently a Visiting Fellow with the Women and Public Policy Program at Harvard Kennedy School. He is also Vice President (Diversity) of the Chartered Institute of Personnel and Development.

Inhaltsangabe

List of figures
List of tables
About the author
Acknowledgements
Foreword
Desmond Tutu
Introduction
Paul Deighton, Tanni Grey-Thompson and Jean Tomlin
PART ONE Courage
01 Inside the tent: the seven stages of life in an organising committee
02 Outside the tent: the Olympic and Paralympic movements
03 Re-defining Diversity and Inclusion
04 The real business case for action
PART TWO Creativity
05 The process
06 Understand
07 Lead
08 Deliver
09 The interventions
10 Workforce
11 Procurement
12 Service delivery
PART THREE Talent
13 200,000 people: the workforce story
14 2,700 footballs and 22 tape measures: the procurement story
15 Logo and mascots
16 Who got tickets?
17 Education and the Cultural Olympiad
18 The Torch Relay
19 Use your LOAF: accessibility inside the tent
20 Transport, screening and a walk along the South Bank: accessibility
outside the tent
21 Trapped in polyester
22 The ceremonies
PART FOUR Legacy
23 The theory: what have we learned?
24 The tools: game-changers
25 The lessons: failures
26 The applications: no more excuses
Appendices
References
Index
Dedication