Nursing work is typically understood in terms of direct clinical care yet a majority of nurses' time is spent on coordinating clinical work. This innovative book draws on new empirical data and explores this often hidden aspect of nurses' work, underlining the importance of it in good quality patient care.
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'The book is readable for all healthcare professionals and it might be useful for non exec directors as well to enable them to understand the complexities of nursing. Nursing staff should read this book as well to highlight the hidden components of the role, although nursing does glue healthcare together, I think we should be able to articulate what it is that we do...The real life examples and quotes from nurses working in practice, this brought the book to life.'- Kerry Bloodworth, assistant director of nursing, Nottingham University Hospitals, Nursing Times
'In summary, this is an important book by an important sociologist of health care. Although it is a monograph, I could see myself building undergraduate lectures around some of its core concepts and using it as an exemplar in Masters' level methods teaching. But the big contribution of this book is likely to be in the way that its core concepts can subsequently be developed and exploited as a generalisable apparatus for analysing some of the complexities of organisational work in late modernity.' - Carl May, University of Southampton, Sociology of Health and Illness
'In summary, this is an important book by an important sociologist of health care. Although it is a monograph, I could see myself building undergraduate lectures around some of its core concepts and using it as an exemplar in Masters' level methods teaching. But the big contribution of this book is likely to be in the way that its core concepts can subsequently be developed and exploited as a generalisable apparatus for analysing some of the complexities of organisational work in late modernity.' - Carl May, University of Southampton, Sociology of Health and Illness