Joan Mulholland

The Language of Negotiation (eBook, ePUB)

A Handbook of Practical Strategies for Improving Communication

• Format: ePub

Produktbeschreibung

"The Language of Negotiation" aims to heighten awareness of language and to suggest practical ways you can use language-related tactics to get results. Specific strategies are indexed for ease of reference and there are exercises and examples.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 244
• Erscheinungstermin: 22. Januar 2002
• Englisch
• ISBN-13: 9781134928026
• Artikelnr.: 42824940

Autorenporträt

Joan Mulholland is Associate Professor and Honorary Research Fellow for Language and Communication at the University of Queensland, Australia.

Inhaltsangabe

Part 1 Preparation-the power of language
Chapter 1 Language and culture
Chapter 2 Language and discourse
Part 2 The management of spoken interaction
Chapter 3 Conversation: its nature, structure and 'rules'
Chapter 4 Part icular problems
Chapter 5 Media interviews
Chapter 6 Using the phone
Part 3 The management of written communication
Chapter 7 Written communication
Part 4 Negotiating actions
Chapter 8 Specific speech actions
Part 5 Wrap-up-language after the event
Chapter 9 Completing the negotiation