Mike Brent, Fiona Dent

The Leader's Guide to Managing People ePub eBook (eBook, ePUB)

How to Use Soft Skills to Get Hard Results

• Format: ePub

Produktbeschreibung

'A very valuableresource for busy leaders to dip in and out of as time allows.'

- Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education

'Clear and concise withgreat anecdotes and oozing with experience.'

-Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi Company

Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as 'soft skills', there's nothing soft about the impact they will have on your business performance.

This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change.

Step up your management skills now to get the business results you need.

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Produktdetails

• Verlag: Pearson HigherEducation
• Seitenzahl: 264
• Altersempfehlung: ab 18 Jahre
• Erscheinungstermin: 13. Dezember 2013
• Englisch
• ISBN-13: 9780273780366
• Artikelnr.: 40340870

Autorenporträt

Mike Brent is a Client and Programme Director at Ashridge. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen. Fiona Dent is a Director of Executive Education at Ashridge. She has worked with a range of organisations and clients on a national and international basis. Mike and Fiona are authors of the bestselling FT Publishing title, The Leader's Guide to Influence.

Inhaltsangabe

About the authors
Acknowledgements
Introduction
 
Part 1 - YOU
1.    Your Reputation
2.    Your Career
3.    Your Resilience
 
Part 2 – YOUR PEOPLE
4.    Coaching
5.    Influencing
6.    Facilitating
7.    Team building
8.    Motivation
9.    Performance management
10.  Conflict management
11.  Relational intelligence
 
Part 3 – YOUR BUSINESS
12.  Change
13.  Derailment
14.  Positive leadership behaviour
 
... And finally
 References
Index