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Whether you want to be a leasing professional or are already in the field and need a refresher course on best practices, this guide tells you what you need to know about the Multifamily Housing Industry. Robert E. Starnes, who has over twenty years of experience in the industry, walks you through all the steps of leasing-from opening a clubhouse, to answering a phone, showing an apartment, creating a lease agreement, and following up with leads. Each chapter ends with key points to remember focusing on important issues such as how to answer the phone, how to get guests excited about taking a…mehr
Whether you want to be a leasing professional or are already in the field and need a refresher course on best practices, this guide tells you what you need to know about the Multifamily Housing Industry. Robert E. Starnes, who has over twenty years of experience in the industry, walks you through all the steps of leasing-from opening a clubhouse, to answering a phone, showing an apartment, creating a lease agreement, and following up with leads. Each chapter ends with key points to remember focusing on important issues such as how to answer the phone, how to get guests excited about taking a tour, how to make a great first impression, and how to properly fill out paperwork. You'll also learn the reasons why people do not lease, and why it's essential to continue communicating with them even when it might seem they do not want to do business with you. Filled with case studies and sample conversations, this guide is an essential resource for anyone who manages Multifamily Housing.
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Robert Starnes is the author of The Multifamily Housing Guide - Leasing 101, Garden Style Edition, published 2016. It was the first in a series dedicated to the Multifamily Housing Industry professionals. He, himself, has dedicated over two decades to the industry and wanted to make sure anyone that is looking to begin a career, his first career passion, have all the tools they need to succeed as he has. Now he has updated his original version with new developments, just from the past two years, for this Anniversary Edition.Robert now also writes a History Fiction series, Saving History Series, which includes Time Keeper and School Bound. He was born in Texas and continues to write in Texas. To learn more about him and his books, visit starnesbooksllc.com, or follow @Starnes_Books on twitter, and find starnesbooksllc on Instagram.
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