David Wealleans

The Organizational Measurement Manual (eBook, ePUB)

• Format: ePub

Produktbeschreibung

The Organizational Measurement Manual is a step-by-step guide to creating performance measurements at the working level. It addresses the procedures for identifying, designing, monitoring and using measurements and how these might relate to other objectives and initiatives within an organization. In so doing it explores the use of general performance measurement as a management tool for the key areas of control, customer satisfaction and business improvement.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 190
• Erscheinungstermin: 29. September 2017
• Englisch
• ISBN-13: 9781317022114
• Artikelnr.: 49365690

Autorenporträt

David Wealleans is a chartered engineer and practising business leader. He has held senior industry positions in quality, design and marketing, and worked for several years as an independent adviser and trainer to a wide variety of organizations. He currently holds the position of head of international operations for Transas Marine, a maritime technology company. He is also the author of The Quality Audit for ISO 9001:2000, published by Gower.