This book argues that increasingly, tenants acted as consumers of a public service, and it questions the way in which notions of consumerism shaped responses to the housing debate.
An analysis of the impact of legislation on housing policy in different cities is provided, as well as a more detailed account of the politics of housing in Manchester, including the Victorian legacy, the emergence of local government intervention, post-war overspill estates, new system-built flats and their rapid deterioration, rising tenant anger and protests, and the beginning of a new approach based on consultation and partnerships.
The book will be of value to anyone studying urban history, politics, governance, civic culture, social policy and society.
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