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  • Format: PDF

Business performance is rooted in your processes, and superior performance depends on the way you think about and run these processes. To improve and sustain performance, you need a process mind.

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Produktbeschreibung
Business performance is rooted in your processes, and superior performance depends on the way you think about and run these processes. To improve and sustain performance, you need a process mind.

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Autorenporträt
Phil Kirby is a recognized expert on Continuous Process Improvement. Known as "The Process Guy," Kirby has more than two decades of extraordinary operations management, business coaching, and consulting experience in all business sectors around the world. He has helped hundreds of companies of all sizes from SMEs (small- and medium-sized enterprises) to Fortune 500s discover their hidden treasure and save billions of dollars. His engaging presentations inspire audiences worldwide.

Kirby believes your business can be not only fast, but flexible, and low cost. The secret is to focus on your process, not your product or service. He is the author of several books, including Thoughtware: Change the Thinking and the Organization Will Change Itself (Productivity Press, 1997) and The Future: You Can't Get There from Here (OTI Inc., 2004). He is the founder and CEO of Organization Thoughtware International, Inc. based in Guelph, Ontario, near Toronto, Canada.