The Psychology of Conflict and Conflict Management in Organizations (eBook, PDF)

Redaktion: De Dreu, Carsten K. W.; Gelfand, Michele J.

• Format: PDF

Produktbeschreibung

This new volume in SIOP's Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which places conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict processes, and conflict consequences. In addition, it stimulates modeling conflict at work at relevant levels of analyses: the interpersonal and group, and the organizational. It is appropriate for scholars and practitioners in the areas of industrial organizational psychology, human resource management, organizational behavior, applied psychology and social psychology.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 512
• Erscheinungstermin: 20. Dezember 2007
• Englisch
• ISBN-13: 9781136679926
• Artikelnr.: 38404990

Autorenporträt

Carsten K.W. De Dreu, Michele J. Gelfand

Inhaltsangabe

Series Foreword
Contributors
I. INTRODUCTION: SETTING THE STAGE
1. Conflict in the Workplace: Sources
Functions
and Dynamics Across Multiple Levels of Analysis
2. Conflict at Work Throughout the History of Organizations
II. INTERPERSONAL AND GROUP LEVELS OF ANALYSIS
3. Communication Processes and Conflict Management
4. Conflict and Group Decision Making: The Role of Social Motivation
5. Dissent as a Facilitator: Individual- and Group-Level Effects on Creativity and Performance
6. Conflict
Diversity
and Faultlines in Workgroups
7. Workplace Aggression and Conflict: Constructs
Commonalities
and Challenges for Future Inquiry
8. Conflict Escalation in Organizations
9. Conflict
Health
and Well-Being
III. ORGANIZATIONAL LEVEL OF ANALYSIS
10. The Role of Third Parties/Mediation in Managing Conflict in Organizations
11. Organizational Dispute Resolution Systems
12. Union-Management Conflict: Historical Trends and New Directions
13. Social Identification Processes
Conflict
and Fairness Concerns in Intergroup Mergers
IV. COMMENTARIES
14. On the Outside Looking In: Window Shopping for Insights Into Diversity-Driven Conflict
15. Making Sense of an Elusive Phenomenon
16. Theory of Conflict in the Workplace: Whence and Whither
17. Conflicts in the Study of Conflict in Organizations
Author Index
Subject Index