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  • Format: ePub

New and Revised for 2021!!
My new editor made some significant changes and corrections needed, to make this novel a much better read!
We have all felt it at one time or another, the anger towards a rude customer who aggressively demands the attention of a customer service representative, using foul language, name calling, and threats to get what they want. Our understanding, compassion or fear of the consequences keeps us from pursuing a more aggressive method of satisfying the situation, while maintaining a false concern for their needs, despite their verbal assault.
Tommy Thorpe,
…mehr

  • Geräte: eReader
  • mit Kopierschutz
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  • Größe: 1.52MB
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Produktbeschreibung
New and Revised for 2021!!

My new editor made some significant changes and corrections needed, to make this novel a much better read!

We have all felt it at one time or another, the anger towards a rude customer who aggressively demands the attention of a customer service representative, using foul language, name calling, and threats to get what they want. Our understanding, compassion or fear of the consequences keeps us from pursuing a more aggressive method of satisfying the situation, while maintaining a false concern for their needs, despite their verbal assault.

Tommy Thorpe, a collections agent in a Milwaukee, Wisconsin call center, finds his sanity slipping quickly with every abusive call. Combined with the pressures from his supervisor, and abrupt change in his financial status, he allows a darker side of himself to surface, committing the ultimate crime to release his stress and problems. Soon, any information obtained from his customers, will be used for an entirely different purpose.


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Autorenporträt
One of the most commonly asked questions I get is, 'how would you describe your writing style?'

It's hard for me to describe my writing style. You would have to judge for yourself. But I can tell you that I have been compared to Rick Riordan for my writing style, Dean Koontz for my plot twists and ability to foreshadow, and Stephen King for my imagination. I really hope this is true because, well, lets face it, who wouldn't want to be compared to those great authors. I will say that I feel that I have a writing style that isn't super flowery, atmospheric or anything that could polarize a readership. 'It's simple and easy to fall into", one reader said to me.