Ken Blanchard, Barbara Glanz

The Simple Truths of Service (eBook, ePUB)

Inspired by Johnny the Bagger

• Format: ePub

Produktbeschreibung

From the New York Times Bestselling author of The One Minute Manager

Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service.

The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.

His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.

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Produktdetails

• Verlag: Sourcebooks Inc
• Seitenzahl: 80
• Erscheinungstermin: 7. Februar 2017
• Englisch
• ISBN-13: 9781492630494
• Artikelnr.: 52014663

Autorenporträt

KEN BLANCHARD is the chief spiritual officer of The Ken Blanchard Companies, a worldwide human resource development company. He is also cofounder of The Center for Faithwalk Leadership, a nonprofit ministry dedicated to inspiring and equipping people to lead like Jesus at work, home and the community.

Few people have made a more positive and lasting impact on the day-to-day management of people and companies as Ken Blanchard. He is the author of several best-selling books, including the blockbuster international bestseller The One Minute Manager and the giant business best-sellers Raving Fans, Gung Ho! and Whale Done! His coauthored books about Jesus as the ultimate leadership role model (Leadership by the Book and The Servant Leader) have ignited a "Lead Like Jesus" movement.

He and his wife, Margie, live in San Diego and work with their son Scott, daughter Debbie, and Debbie's husband, Humberto Medina. For more information, please visit www.leadlikejesus.com or www.kenblanchard.com.