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Winner of the 2018 Distinguished Book Award from the Communication and Social Cognition Division of the National Communication Association. Essential reading for listening researchers across a range of disciplines, The Sourcebook of Listening Research: Methodology and Measures is a landmark publication that defines the field of listening research and its best practices. * the definitive guide to listening methodology and measurement with contributions from leading listening scholars and researchers * Evaluates current listening methods and measures, with attention to scale development,…mehr
Winner of the 2018 Distinguished Book Award from the Communication and Social Cognition Division of the National Communication Association. Essential reading for listening researchers across a range of disciplines, The Sourcebook of Listening Research: Methodology and Measures is a landmark publication that defines the field of listening research and its best practices. * the definitive guide to listening methodology and measurement with contributions from leading listening scholars and researchers * Evaluates current listening methods and measures, with attention to scale development, qualitative methods, operationalizing cognitive processes, and measuring affective and behavioral components * A variety of theoretical models for assessing the cognitive, affective, and behavioral facets of listening are presented alongside 65 measurement profiles Outlines cutting-edge trends in listening research, as well as the complexities involved in performing successful research in this area
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Autorenporträt
DEBRA L. WORTHINGTON is Professor and Associate Director for Communication at Auburn University, USA. She is the principal author of the leading textbook Listening: Processes, Functions, and Competency (2011). She has published numerous research articles on listening - particularly as related to measurement and individual listening style. Her research has been recognized by the International Listening Association, the American Society of Trial Consultants, the European Communication Research and Education Association, the National Communication Association, the Eastern Communication Association, and the Southern Communication Association. Worthington has received the Ralph G. Nichols Listening Award (International Listening Association) and the Burton Award for Legal Achievement (Burton Foundation), and is a past president of the International Listening Association. GRAHAM D. BODIE (PhD, Purdue University), formerly Professor of Communication Studies at Louisiana State University and Agricultural & Mechanical College, is now on faculty in the Meek School of Journalism and New Media at The University of Mississippi. His research on listening and the social cognitive underpinnings of human communicative behavior has been published in Human Communication Research, Communication Monographs, Communication Research, Communication Yearbook, and the International Journal of Listening, among other outlets. Graham's research has been funded by the Louisiana Board of Regents and the National Science Foundation, and he regularly appears in local and national media outlets on issues relevant to listening in close relationships.
Inhaltsangabe
Notes on Contributors xi Preface xxii Section One Decisions for the Measurement of Listening 1 Chapter 1 Defining Listening: A Historical, Theoretical, and Pragmatic Assessment 3 Debra L. Worthington and Graham D. Bodie Section Two Methodological Trends, Challenges, and Opportunities in Listening Research 19 Chapter 2 Measuring Listening 21 Graham D. Bodie and Debra L. Worthington Chapter 3 Qualitative Approaches and Listening Research 45 Barbara Cook Overton Chapter 4 Modeling and Measuring Cognitive Components of Listening 70 Debra L. Worthington Chapter 5 Measuring Affective Components of Listening 97 Graham D. Bodie and Susanne M. Jones Chapter 6 Measuring Behavioral Components of Listening 123 Graham D. Bodie Section Three Measurement Profiles 151 Profile 1 The Academic Listening Self-rating Questionnaire (ALSA) 153 Vahid Aryadoust and Christine C. M. Goh Profile 2 Active - Empathic Listening Scale (AELS) 161 Shaughan A. Keaton Profile 3 Active Listening Attitude Scale (ALAS) 167 Brock Bybee and Jonathon Frost Profile 4 Active Listening Observation Scale (ALOS) 174 Andrea J. Vickery Profile 5 Affectionate Communication Scale (TAS) (Trait-Given & Trait-Received) 180 Kory Floyd and Mark Alan Generous Profile 6 Affectionate Communication Index (ACI) 186 Kory Floyd and Lisa J. van Raalte Profile 7 Attributional Complexity Scale (ACS) 191 Michael Navarro Profile 8 Audio Message Complexity: Audio Content Change (Acc) and Audio Information Introduced (Aii) 198 Robert F. Potter and Annie Lang Profile 9 Communicative Adaptability Scale (CAS) 204 Gwen A. Hullman Profile 10 Communication Competency Assessment Instrument (CCAI) 212 Phil Backlund Profile 11 Communication Functions Questionnaire (CFQ-30) 217 Graham D. Bodie Profile 12 Conversational Listening Span (CLS) 224 Debra L. Worthington and Courtney Edwards Profile 13 Conversational Sensitivity Scale (CSS) 232 Debra L. Worthington Profile 14 The Couples Helping Exercise 239 Andrew C. High, Jenny L. Crowley, and Emily M. Buehler Profile 15 Doctors' Interpersonal Skills Questionnaire (DISQ) 246 Helen Meldrum Profile 16 Effective Listening and Interactive Communication Scale (ELICS) 252 Gillian King and Michelle Servais Profile 17 Empathic Accuracy: Standard Stimulus Paradigm (EA-SSP) 259 Vivian Ta and William Ickes Profile 18 Empathic Accuracy: Unstructured Dyadic Interaction Paradigm (EA-UDIP) 265 Vivian Ta and William Ickes Profile 19 Facilitating Listening Scale (FLS) 272 Avraham N. Kluger and Osnat Bouskila-Yam Profile 20 Five Facet Mindfulness Questionnaire (FFMQ) 281 Carly M. Danielson and Susanne M. Jones Profile 21 Functional Magnetic Resonance Imaging (fMRI) 290 Iballa Burunat and Elvira Brattico Profile 22 Highly Sensitive Person Scale (HSPS) 299 Christopher C. Gearhart Profile 23 HURIER Listening Profile 306 Margarete Imhof Profile 24 Informational Reception Apprehension Test (IRAT) 313 Shaughan A. Keaton Profile 25 Interaction Involvement Scale (IIS) 319 Debra L. Worthington Profile 26 Feffer's Interpersonal Decentering 327 Molly S. Tucker and Sharon Rae Jenkins Profile 27 Interpersonal Process Recall (IPR) 334 Christopher T. Belser Profile 28 Interpersonal Reactivity Index (IRI) 340 Shaughan A. Keaton Profile 29 Language Style Matching (LSM) 348 Kaitlin Cannava Profile 30 Leader-Member Exchange 7 Questionnaire (LMX-7) 354 Lisa K. Hanasono Profile 31 Listenability Style Guide (LSG) 361 Graham D. Bodie Profile 32 Listening Concepts Inventory (LCI and LCI-R) 372 Debra L. Worthington Profile 33 Listening Fidelity (LF) 379 Margarete Imhof Profile 34 Listening Practices Feedback Report (LPFR) 387 Debra L. Worthington Profile 35 Listening Span Tests 394 Margarete Imhof Profile 36 Listening Styles Profile-Revised (LSP-R) 402 Graham D. Bodie and Debra L. Worthington Profile 37 Medical Communication Competence Scale (MCCS) 410 Danielle Blanch-Hartigan Profile 38 Memory for Conversation 419 Jonathon Frost and Brock Bybee Profile 39 Metacognitive Awareness Listening Questionnaire (MALQ) 430 Christine C. M. Goh Profile 40 Metacognitive Listening Strategies Instrument (MLSI) 438 Laura A. Janusik Profile 41 Microanalysis of Face-to-Face Dialogue (MFD) 445 Janet Bavelas, Jennifer Gerwing, Sara Healing, and Christine Tomori Profile 42 Multidimensional Evaluation of Enacted Social Support (MEESS) 453 Daena J. Goldsmith and Abbey Griscom Profile 43 Multitasking While Listening 458 Jonathon Frost and Brock Bybee Profile 44 Narrative Believability Scale (NBS-12) 465 Graham D. Bodie Profile 45 Narrative Engagement Measure (NEM) 469 Jenny L. Crowley and Jennifer A. Jackl Profile 46 Weinstein Noise Sensitivity Scale (WNSS) 475 Debra L. Worthington Profile 47 Nonverbal Immediacy Measures 482 Jane B. Teel Profile 48 Normative Message Processing Scale (NMPS) 496 R. Kelly Aune and Rodney A. Reynolds Profile 49 Ordinary Conversation Scale (OCS) 504 Brian Lakey and Travis Sain Profile 50 Organizational Listening Survey (OLS) 509 Laura A. Janusik Profile 51 Perceived Partner Responsiveness Scale (PPRS) 516 Harry T. Reis, Dev Crasta, Ronald D. Rogge, Michael R. Maniaci, and Cheryl L. Carmichael Profile 52 Profile of Nonverbal Sensitivity (PONS) 522 Laura A. Janusik Profile 53 Rational-Experiential Inventory-40 (REI-40) 530 Shaughan A. Keaton Profile 54 Relational Framing 537 Denise Haunani Solomon and Sara K. Salmon Profile 55 Rhetorical Sensitivity Scale (RHETSEN) 545 Shaughan A. Keaton Profile 56 Role Category Questionnaire (RCQ) 552 Andrea J. Vickery Profile 57 Self-Perceived Listening Competence Scale (SPLCS) 560 Margarete Imhof Profile 58 Talkaholic Scale (Compulsive Communication Scale) (TAS) 566 Debra L. Worthington Profile 59 Team Listening Environment (TLE) 573 Michelle K. Johnston and Kendra Reed Profile 60 Time Studies 578 Graham D. Bodie Profile 61 The Listening Test of the Internet-Based Test of English as a Foreign Language (TOEFL iBT) 592 Vahid Aryadoust Profile 62 Verbal Aggressiveness Scale (VAS) 599 Timothy R. Levine Profile 63 Taxonomy of Verbal Response Modes (VRM) 605 William B. Stiles Profile 64 Watson-Barker Listening Test (WBLT) 612 Debra L. Worthington Profile 65 Willingness to Listen (WTL) 617 Andrea J. Vickery Index 624
Notes on Contributors xi Preface xxii Section One Decisions for the Measurement of Listening 1 Chapter 1 Defining Listening: A Historical, Theoretical, and Pragmatic Assessment 3 Debra L. Worthington and Graham D. Bodie Section Two Methodological Trends, Challenges, and Opportunities in Listening Research 19 Chapter 2 Measuring Listening 21 Graham D. Bodie and Debra L. Worthington Chapter 3 Qualitative Approaches and Listening Research 45 Barbara Cook Overton Chapter 4 Modeling and Measuring Cognitive Components of Listening 70 Debra L. Worthington Chapter 5 Measuring Affective Components of Listening 97 Graham D. Bodie and Susanne M. Jones Chapter 6 Measuring Behavioral Components of Listening 123 Graham D. Bodie Section Three Measurement Profiles 151 Profile 1 The Academic Listening Self-rating Questionnaire (ALSA) 153 Vahid Aryadoust and Christine C. M. Goh Profile 2 Active - Empathic Listening Scale (AELS) 161 Shaughan A. Keaton Profile 3 Active Listening Attitude Scale (ALAS) 167 Brock Bybee and Jonathon Frost Profile 4 Active Listening Observation Scale (ALOS) 174 Andrea J. Vickery Profile 5 Affectionate Communication Scale (TAS) (Trait-Given & Trait-Received) 180 Kory Floyd and Mark Alan Generous Profile 6 Affectionate Communication Index (ACI) 186 Kory Floyd and Lisa J. van Raalte Profile 7 Attributional Complexity Scale (ACS) 191 Michael Navarro Profile 8 Audio Message Complexity: Audio Content Change (Acc) and Audio Information Introduced (Aii) 198 Robert F. Potter and Annie Lang Profile 9 Communicative Adaptability Scale (CAS) 204 Gwen A. Hullman Profile 10 Communication Competency Assessment Instrument (CCAI) 212 Phil Backlund Profile 11 Communication Functions Questionnaire (CFQ-30) 217 Graham D. Bodie Profile 12 Conversational Listening Span (CLS) 224 Debra L. Worthington and Courtney Edwards Profile 13 Conversational Sensitivity Scale (CSS) 232 Debra L. Worthington Profile 14 The Couples Helping Exercise 239 Andrew C. High, Jenny L. Crowley, and Emily M. Buehler Profile 15 Doctors' Interpersonal Skills Questionnaire (DISQ) 246 Helen Meldrum Profile 16 Effective Listening and Interactive Communication Scale (ELICS) 252 Gillian King and Michelle Servais Profile 17 Empathic Accuracy: Standard Stimulus Paradigm (EA-SSP) 259 Vivian Ta and William Ickes Profile 18 Empathic Accuracy: Unstructured Dyadic Interaction Paradigm (EA-UDIP) 265 Vivian Ta and William Ickes Profile 19 Facilitating Listening Scale (FLS) 272 Avraham N. Kluger and Osnat Bouskila-Yam Profile 20 Five Facet Mindfulness Questionnaire (FFMQ) 281 Carly M. Danielson and Susanne M. Jones Profile 21 Functional Magnetic Resonance Imaging (fMRI) 290 Iballa Burunat and Elvira Brattico Profile 22 Highly Sensitive Person Scale (HSPS) 299 Christopher C. Gearhart Profile 23 HURIER Listening Profile 306 Margarete Imhof Profile 24 Informational Reception Apprehension Test (IRAT) 313 Shaughan A. Keaton Profile 25 Interaction Involvement Scale (IIS) 319 Debra L. Worthington Profile 26 Feffer's Interpersonal Decentering 327 Molly S. Tucker and Sharon Rae Jenkins Profile 27 Interpersonal Process Recall (IPR) 334 Christopher T. Belser Profile 28 Interpersonal Reactivity Index (IRI) 340 Shaughan A. Keaton Profile 29 Language Style Matching (LSM) 348 Kaitlin Cannava Profile 30 Leader-Member Exchange 7 Questionnaire (LMX-7) 354 Lisa K. Hanasono Profile 31 Listenability Style Guide (LSG) 361 Graham D. Bodie Profile 32 Listening Concepts Inventory (LCI and LCI-R) 372 Debra L. Worthington Profile 33 Listening Fidelity (LF) 379 Margarete Imhof Profile 34 Listening Practices Feedback Report (LPFR) 387 Debra L. Worthington Profile 35 Listening Span Tests 394 Margarete Imhof Profile 36 Listening Styles Profile-Revised (LSP-R) 402 Graham D. Bodie and Debra L. Worthington Profile 37 Medical Communication Competence Scale (MCCS) 410 Danielle Blanch-Hartigan Profile 38 Memory for Conversation 419 Jonathon Frost and Brock Bybee Profile 39 Metacognitive Awareness Listening Questionnaire (MALQ) 430 Christine C. M. Goh Profile 40 Metacognitive Listening Strategies Instrument (MLSI) 438 Laura A. Janusik Profile 41 Microanalysis of Face-to-Face Dialogue (MFD) 445 Janet Bavelas, Jennifer Gerwing, Sara Healing, and Christine Tomori Profile 42 Multidimensional Evaluation of Enacted Social Support (MEESS) 453 Daena J. Goldsmith and Abbey Griscom Profile 43 Multitasking While Listening 458 Jonathon Frost and Brock Bybee Profile 44 Narrative Believability Scale (NBS-12) 465 Graham D. Bodie Profile 45 Narrative Engagement Measure (NEM) 469 Jenny L. Crowley and Jennifer A. Jackl Profile 46 Weinstein Noise Sensitivity Scale (WNSS) 475 Debra L. Worthington Profile 47 Nonverbal Immediacy Measures 482 Jane B. Teel Profile 48 Normative Message Processing Scale (NMPS) 496 R. Kelly Aune and Rodney A. Reynolds Profile 49 Ordinary Conversation Scale (OCS) 504 Brian Lakey and Travis Sain Profile 50 Organizational Listening Survey (OLS) 509 Laura A. Janusik Profile 51 Perceived Partner Responsiveness Scale (PPRS) 516 Harry T. Reis, Dev Crasta, Ronald D. Rogge, Michael R. Maniaci, and Cheryl L. Carmichael Profile 52 Profile of Nonverbal Sensitivity (PONS) 522 Laura A. Janusik Profile 53 Rational-Experiential Inventory-40 (REI-40) 530 Shaughan A. Keaton Profile 54 Relational Framing 537 Denise Haunani Solomon and Sara K. Salmon Profile 55 Rhetorical Sensitivity Scale (RHETSEN) 545 Shaughan A. Keaton Profile 56 Role Category Questionnaire (RCQ) 552 Andrea J. Vickery Profile 57 Self-Perceived Listening Competence Scale (SPLCS) 560 Margarete Imhof Profile 58 Talkaholic Scale (Compulsive Communication Scale) (TAS) 566 Debra L. Worthington Profile 59 Team Listening Environment (TLE) 573 Michelle K. Johnston and Kendra Reed Profile 60 Time Studies 578 Graham D. Bodie Profile 61 The Listening Test of the Internet-Based Test of English as a Foreign Language (TOEFL iBT) 592 Vahid Aryadoust Profile 62 Verbal Aggressiveness Scale (VAS) 599 Timothy R. Levine Profile 63 Taxonomy of Verbal Response Modes (VRM) 605 William B. Stiles Profile 64 Watson-Barker Listening Test (WBLT) 612 Debra L. Worthington Profile 65 Willingness to Listen (WTL) 617 Andrea J. Vickery Index 624
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