The Trust Crisis in Healthcare (eBook, ePUB)

Redaktion: Shore, David A.

• Format: ePub

Produktbeschreibung

Trust in the professions and institutions that provide healthcare in America has been eroding for many years and is now close to an all-time low. This decline in trust compromises medical outcomes and presents challenges to all healthcare professionals. This book traces that trend, identifies the basic elements of trust in the environment of modern healthcare, analyzes the sources of mistrust in key areas of medicine, and makes constructive suggestions for restoring trust.

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Produktdetails

• Verlag: Oxford University Press
• Erscheinungstermin: 14. September 2006
• Englisch
• ISBN-13: 9780190291976
• Artikelnr.: 42727029

Inhaltsangabe

* Introduction: Reflections on Trust
* Part I. Trust and Mistrust: The Big Picture
* 1: David A. Shore: The (Sorry) State of Trust in the American
Healthcare Enterprise
* 2: Robert J. Blendon: Why Americans Don't Trust the Government and
Don't Trust Healthcare
* 3: Pippa Norris: Skeptical Patients: Performance, Social Capital, and
Culture
* Part II. Quality and Safety: The Basics of Trust
* 4: Donald M. Berwick: Building Quality in the Healthcare Environment
* 5: Lucian L. Leape: Medical Errors and Patient Safety
* 6: Christine G. Williams: Assessing Quality: Today's Data and a
Research Agenda
* Part III. Who Can Be Trusted?
* 7: Dana Gelb Safran: Patients' Trust in Their Doctors: Are We Losing
Ground?
* 8: Greg Koski: Healthcare Research: Can Patients Trust Physician
Scientists?
* 9: Jordan J. Cohen: Medical Education: Teaching Doctors to be
Trustworthy
* 10: George D. Lundberg: Trustworthy Information: Medical Journals and
the Internet
* 11: Trudy Lieberman: Trustworthy Information: The Role of the Media
* 12: Walter C. Willett: Confusion at the Table: Can We Trust That Our
Food Is Healthy?
* 13: Marie C. McCormick: Trust in Vaccines
* 14: Susan P. Pauker: Trust in the Trenches: Developing the
Patient-Physician Dyad in Medical Genetics
* Part IV. Building Trust in the Business of Healthcare
* 15: David A. Shore: Gaining Competitive Advantage in the Health Care
Marketplace by Building Trust
* 16: Charles M. Cutler: The Changing Relationship Between Health Plans
and Their Members
* 17: Michael J. Dowling: Building Trust in a Healthcare System
* 18: Richard Toran and Howard King: Building Trust in the Clinician's
Office and at the Bedside
* 19: Marc J. Roberts: Conclusion: Trust in Health Care, Trust in
Society