Rex Hartson, Pardha S. Pyla

The UX Book (eBook, ePUB)

Process and Guidelines for Ensuring a Quality User Experience

• Format: ePub

Produktbeschreibung

The UX Book: Process and Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create and refine interaction designs that ensure a quality user experience (UX). The book seeks to expand the concept of traditional usability to a broader notion of user experience; to provide a hands-on, practical guide to best practices and established principles in a UX lifecycle; and to describe a pragmatic process for managing the overall development effort.
The book provides an iterative and evaluation-centered UX lifecycle template, called the Wheel, for interaction design. Key concepts discussed include contextual inquiry and analysis; extracting interaction design requirements; constructing design-informing models; design production; UX goals, metrics, and targets; prototyping; UX evaluation; the interaction cycle and the user action framework; and UX design guidelines.
This book will be useful to anyone interested in learning more about creating interaction designs to ensure a quality user experience. These include interaction designers, graphic designers, usability analysts, software engineers, programmers, systems analysts, software quality-assurance specialists, human factors engineers, cognitive psychologists, cosmic psychics, trainers, technical writers, documentation specialists, marketing personnel, and project managers.

• A very broad approach to user experience through its components-usability, usefulness, and emotional impact with special attention to lightweight methods such as rapid UX evaluation techniques and an agile UX development process
• Universal applicability of processes, principles, and guidelines-not just for GUIs and the Web, but for all kinds of interaction and devices: embodied interaction, mobile devices, ATMs, refrigerators, and elevator controls, and even highway signage
• Extensive design guidelines applied in the context of the various kinds of affordances necessary to support all aspects of interaction
• Real-world stories and contributions from accomplished UX practitioners
• A practical guide to best practices and established principles in UX
• A lifecycle template that can be instantiated and tailored to a given project, for a given type of system development, on a given budget

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Produktdetails

• Verlag: Elsevier Science & Techn.
• Seitenzahl: 976
• Erscheinungstermin: 25. Januar 2012
• Englisch
• ISBN-13: 9780123852427
• Artikelnr.: 38133320

Autorenporträt

Rex Hartson is a pioneer researcher, teacher, and practitioner-consultant in HCI and UX. He is the founding faculty member of HCI (in 1979) in the Department of Computer Science at Virginia Tech. With Deborah Hix, he was co-author of one of the first books to emphasize the usability engineering process, Developing user interfaces: Ensuring usability through product & process. Hartson has been principle investigator or co-PI at Virginia Tech on a large number of research grants and has published many journal articles, conference papers, and book chapters. He has presented many tutorials, invited lectures, workshops, seminars, and international talks. He was editor or co-editor for Advances in Human-Computer Interaction, Volumes 1-4, Ablex Publishing Co., Norwood, NJ. His HCI practice is grounded in over 30 years of consulting and user experience engineering training for dozens of clients in business, industry, government, and the military.

Inhaltsangabe

PART 1. INTRODUCTION 1. What is UX and UX design? 2. The Wheel: UX processes, lifecycles, methods, and technique 3. Scope, rigor, complexity, and project perspectives 4. Agile lifecycle processes and the Funnel Model of Agile UX 5. Prelude to the process chapters 6. Background: Introduction

PART 2. UNDERSTAND NEEDS 7. Usage research data elicitation 8. Usage research data analysis 9. Usage research data modeling 10. UX design requirements: User stories and requirements 11. Background: Understand Needs

PART 3. DESIGN SOLUTIONS 12. The nature of UX design 13. Bottom-up vs. top-down design 14. Generative design: Ideation, sketching, and critiquing 15. Mental models and conceptual design 16. Designing the ecology and a pervasive information architecture 17. Designing the interaction 18. Designing for emotional impact 19. Background: Design

PART 4. PROTOTYPE CANDIDATES 20. Prototyping

PART 5. EVALUATE UX 21. UX evaluation methods and techniques 22. UX evaluation: UX goals, metrics, and targets 23. Preparation for empirical UX evaluation 24. Empirical data collection methods and techniques 25. Analytical data collection methods and techniques 26. UX Evaluation: Data analysis 27. UX evaluation: Reporting results 28. Background: UX evaluation

PART 6. AGILE UX AND CONNECTIONS TO AGILE SE 29. Connecting agile UX with agile software development 30. Background: Agile connections

PART 7. AFFORDANCES AND DESIGN GUIDELINES 31. Affordances in UX design 32. The interaction cycle 33. UX design guidelines 34. Background: Affordances and UX design principles

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PART 1. INTRODUCTION 1. What is UX and UX design? 2. The Wheel: UX
processes, lifecycles, methods, and technique 3. Scope, rigor, complexity,
and project perspectives 4. Agile lifecycle processes and the Funnel Model
of Agile UX 5. Prelude to the process chapters 6. Background: Introduction
PART 2. UNDERSTAND NEEDS 7. Usage research data elicitation 8. Usage
research data analysis 9. Usage research data modeling 10. UX design
requirements: User stories and requirements 11. Background: Understand
Needs PART 3. DESIGN SOLUTIONS 12. The nature of UX design 13. Bottom-up
vs. top-down design 14. Generative design: Ideation, sketching, and
critiquing 15. Mental models and conceptual design 16. Designing the
ecology and a pervasive information architecture 17. Designing the
interaction 18. Designing for emotional impact 19. Background: Design PART
4. PROTOTYPE CANDIDATES 20. Prototyping PART 5. EVALUATE UX 21. UX
evaluation methods and techniques 22. UX evaluation: UX goals, metrics, and
targets 23. Preparation for empirical UX evaluation 24. Empirical data
collection methods and techniques 25. Analytical data collection methods
and techniques 26. UX Evaluation: Data analysis 27. UX evaluation:
Reporting results 28. Background: UX evaluation PART 6. AGILE UX AND
CONNECTIONS TO AGILE SE 29. Connecting agile UX with agile software
development 30. Background: Agile connections PART 7. AFFORDANCES AND
DESIGN GUIDELINES 31. Affordances in UX design 32. The interaction cycle
33. UX design guidelines 34. Background: Affordances and UX design
principles