Gerald Mars, Michael Nicod

The World of Waiters (eBook, PDF)

• Format: PDF

Produktbeschreibung

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 162
• Erscheinungstermin: 7. März 2019
• Englisch
• ISBN-13: 9780429673580
• Artikelnr.: 55621818

Autorenporträt

Mars, Gerald ; Nicod, Michael

Inhaltsangabe

Acknowledgements Preface 1. Going Native in Restaurants 2. What is
Service?: Giving That Little Extra 3. The Etiquette of Service: The Expert
or the Friend? 4. The Politics of Service: 'Who Gets the Jump?' 5. The
Waiter's Formal Career: Learning to be Straight 6. The Waiter's Informal
Career: Learning to be Bent 7. Hotels: A New Classification and Its
Implications Epilogue: The Customer's Experience of Eating Out Glossary of
Terms Bibliography Index