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Top Business Psychology Models is a quick, accessible overview to the fundamental theories and frameworks that will help you understand human behaviour, emotions and cognition at work. Each model is presented in a short and crisply written summary, which could be easily converted into materials for use in training or in coaching conversations. Clear, succinct and well-referenced chapters also offer routes into accessing further information. Free of academic jargon, Top Business Psychology Models explains all the main theories and models used by psychologists, giving you all the essential…mehr
Top Business Psychology Models is a quick, accessible overview to the fundamental theories and frameworks that will help you understand human behaviour, emotions and cognition at work. Each model is presented in a short and crisply written summary, which could be easily converted into materials for use in training or in coaching conversations. Clear, succinct and well-referenced chapters also offer routes into accessing further information. Free of academic jargon, Top Business Psychology Models explains all the main theories and models used by psychologists, giving you all the essential information to immediately implement business psychology techniques in your organization.
Acknowledgements About the authors Foreword by Professor Eduardo Salas Introduction Part One: The individual at work 01 What makes people do things? Maslow's hierarchy of needs 02 How can we become more engaged with work? Flow 03 How can people develop their self-awareness? Mindfulness 04 Helping others to set goals The GROW model 05 How can people learn to become more optimistic? Learned optimism 06 Why did they do that? Attribution theory 07 How can we make sense of who we are? Personality trait and type theory 08 How does psychological testing work? Psychometrics 09 How do we think about others thinking? Theory of mind and emotional intelligence 10 How can we manage our negative thinking? Cognitive behavioural model 11 How can job performance be accurately and fairly assessed? Behaviourally anchored rating scales (BARS) 12 How do people cope with change? Phases of change models 13 How do we understand different types of people? Myers-Briggs Type Indicator (MBTI) 14 How do we know if someone is telling us a lie? Facial displays 15 How can people understand and build on their strengths? Values in Action Inventory of Strengths (VIA-IS) 16 What can employers do to improve the mood and commitment of their staff? Psychological capital 17 How to help people cope well with change Three phases of transition 18 Where does motivation come from? Self-determination theory 19 How can we rely on psychometric tests? Reliability and validity 20 How can people change their behaviours? Transtheoretical Model of Change 21 How do people positively handle trauma? Post-traumatic growth theory 22 How can people develop their capacity to cope with adversity? Resilience 91 Part Two: Team effort 23 Do people work harder if you give them more attention? The Hawthorne effect 24 Do the assumptions that managers have about people affect how they do their work? Theory X and Theory Y 25 Do groups always make the best decisions? Groupthink 26 What behaviours improve team performance? Belbin team roles 27 Does an attractive communicator influence our decision making? Attractiveness theory 28 How to use goal setting to enhance performance Goal-setting theory 29 Why do people obey authority figures even when they are being asked to do something they know is wrong? Obedience to authority theory 30 How can you select the best candidate at an interview? Behavioural interviewing 31 How do people make up our minds? Majority and minority influence 32 How can we positively help people and teams change? The Skilled Helper Model 33 How does shift work impact on how well people do their work? Circadian rhythms and performance at work 34 How do groups develop to become effective? Tuckman's group development 35 How can you ensure everyone makes a fair contribution to team goals? Social loafing theory 36 How do you get good outcomes for both sides in a negotiation? Best alternative to a negotiated agreement (BATNA) 37 How do I make decisions in a complex world? Cynefin complexity model 38 How can we specify the behaviours required to perform a task well? Critical incident technique Part Three: Organizations 39 How useful are positive emotions? Broaden-and-build theory of positive emotions 40 What can organizations do to transform the way they think and act? Appreciative inquiry 41 How do people's expectations of their employers affect the way they work? Psychological contract 42 What can you do to make training a good investment? Social learning theory 43 How do I take account of the forces for and against change? Force field analysis 44 How can you make a workplace fair? Organizational justice 45 How do you tackle difficult people at work? Managing difficult people 46 How do people really make decisions? The bounded rationality model of decision making 47 How can good conversations change organizations? Conversational approaches to change 48 How can metaphors help managers change their organizations? Organizational metaphors 49 How can you make work less stressful? The vitamin model of stress 50 What can we do to make our writing more readable? FOG Index of Readability
Acknowledgements About the authors Foreword by Professor Eduardo Salas Introduction Part One: The individual at work 01 What makes people do things? Maslow's hierarchy of needs 02 How can we become more engaged with work? Flow 03 How can people develop their self-awareness? Mindfulness 04 Helping others to set goals The GROW model 05 How can people learn to become more optimistic? Learned optimism 06 Why did they do that? Attribution theory 07 How can we make sense of who we are? Personality trait and type theory 08 How does psychological testing work? Psychometrics 09 How do we think about others thinking? Theory of mind and emotional intelligence 10 How can we manage our negative thinking? Cognitive behavioural model 11 How can job performance be accurately and fairly assessed? Behaviourally anchored rating scales (BARS) 12 How do people cope with change? Phases of change models 13 How do we understand different types of people? Myers-Briggs Type Indicator (MBTI) 14 How do we know if someone is telling us a lie? Facial displays 15 How can people understand and build on their strengths? Values in Action Inventory of Strengths (VIA-IS) 16 What can employers do to improve the mood and commitment of their staff? Psychological capital 17 How to help people cope well with change Three phases of transition 18 Where does motivation come from? Self-determination theory 19 How can we rely on psychometric tests? Reliability and validity 20 How can people change their behaviours? Transtheoretical Model of Change 21 How do people positively handle trauma? Post-traumatic growth theory 22 How can people develop their capacity to cope with adversity? Resilience 91 Part Two: Team effort 23 Do people work harder if you give them more attention? The Hawthorne effect 24 Do the assumptions that managers have about people affect how they do their work? Theory X and Theory Y 25 Do groups always make the best decisions? Groupthink 26 What behaviours improve team performance? Belbin team roles 27 Does an attractive communicator influence our decision making? Attractiveness theory 28 How to use goal setting to enhance performance Goal-setting theory 29 Why do people obey authority figures even when they are being asked to do something they know is wrong? Obedience to authority theory 30 How can you select the best candidate at an interview? Behavioural interviewing 31 How do people make up our minds? Majority and minority influence 32 How can we positively help people and teams change? The Skilled Helper Model 33 How does shift work impact on how well people do their work? Circadian rhythms and performance at work 34 How do groups develop to become effective? Tuckman's group development 35 How can you ensure everyone makes a fair contribution to team goals? Social loafing theory 36 How do you get good outcomes for both sides in a negotiation? Best alternative to a negotiated agreement (BATNA) 37 How do I make decisions in a complex world? Cynefin complexity model 38 How can we specify the behaviours required to perform a task well? Critical incident technique Part Three: Organizations 39 How useful are positive emotions? Broaden-and-build theory of positive emotions 40 What can organizations do to transform the way they think and act? Appreciative inquiry 41 How do people's expectations of their employers affect the way they work? Psychological contract 42 What can you do to make training a good investment? Social learning theory 43 How do I take account of the forces for and against change? Force field analysis 44 How can you make a workplace fair? Organizational justice 45 How do you tackle difficult people at work? Managing difficult people 46 How do people really make decisions? The bounded rationality model of decision making 47 How can good conversations change organizations? Conversational approaches to change 48 How can metaphors help managers change their organizations? Organizational metaphors 49 How can you make work less stressful? The vitamin model of stress 50 What can we do to make our writing more readable? FOG Index of Readability
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