Sudhir Arora

Total Quality in Radiology (eBook, PDF)

A Guide to Implementation

• Format: PDF

Produktbeschreibung

Total Quality in Radiology: A Guide to Implementation is designed to be used by the neophyte or experienced quality improvement practitioner. Written by two authors with extensive experience in departmental leadership, problem solving, and improvement programs, this new book provides the reader with a step-by-step, practical approach for implementing total quality in a radiology department.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 216
• Erscheinungstermin: 12. Dezember 2018
• Englisch
• ISBN-13: 9781351407847
• Artikelnr.: 56950124

Autorenporträt

Sudhir Arora

Inhaltsangabe

PART I: THE BASICS
1. Introduction to Total Quality Management
Introduction
Historical Perspective
Quality Assurance vs. Quality Improvement
Deming's 14 Points Applied to Radiology
2. Creating Purpose in the Radiologic Practice
Vision
Mission
Guiding Principles
3. Seeking Continuous Improvement
What the Customer Wants
Measurable Department Logistics
Measurable Radiologic Science
Summary
4. Defining Process and the TQM Method
The Basic Process
FOCUS-PDCA
Total Quality Improvement Implementation Plan
5. Mastering the Tools of TQM
Cause-and-Effect Diagram
Histogram
Pareto Chart
Scatter Diagram
Trend Chart
Control Chart
Group Task and Decision-Making Tools
Summary
6. The Basics of Statistical Analysis
Doing It with Data
Basic Descriptive Statistics
Basic Statistics of Diagnosis
PART II: IMPLEMENTATION:
MAKING IMPROVEMENT CONTINUOUS
7. The Process of Getting Started
Making the Transition from Business as Usual
The Fundamentals
Managing the Implementation
Pitfalls
8. Improvement in Department Logistics
Clarifying the Mission of the Department
Tackling Excessive Patient Waiting Time
Reducing Report Turnaround Time
Improving Patient Access
Solving Revenue Problems
Pitfalls
9. Improvement in Diagnosis and Therapeutics
Improving Breast Cancer Detection
Optimizing Magnetic Resonance Diagnosis
Cross-Functional Improvement Programs
Thoughts on Future Applications
10. The Use of Personal Computers in the Improvement Process
Data Collection and Entry
Databases
Spreadsheets
Audits
Hardware Requirements
Appendix A: Quality Improvement Templates
Additional Readings
Index