The book examines the anatomy of trust, its psychological and sociological underpinnings, and offers case studies of leaders navigating ethical dilemmas. It highlights the importance of communication, empathy, and vulnerability in building a strong trust climate. What distinguishes this book is its focus on actionable strategies and global perspectives, making it a valuable resource for current and aspiring leaders seeking to improve their management skills and build stronger organizations.
Structured to provide a comprehensive understanding, the book begins by defining trust and progresses to offering a diagnostic tool to measure trust within a business unit. Supported by academic research, case studies, and leadership surveys, it demonstrates the tangible benefits of trust and provides a roadmap for leaders to assess, diagnose, and improve trust in various contexts.
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