Understanding, Managing and Implementing Quality (eBook, ePUB)

Frameworks, Techniques and Cases
Redaktion: Antony, Jiju; Preece, David

• Format: ePub

Produktbeschreibung

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 254
• Erscheinungstermin: 6. September 2002
• Englisch
• ISBN-13: 9781134596157
• Artikelnr.: 47889393

Autorenporträt

Jiju Antony, David Preece

Inhaltsangabe

List of figures
List of tables
List of contributors
Acknowledgements
Glossary
Introduction
PART I Developing a strategic orientation for Quality Management
PART II Quality improvement tools and techniques for the twenty-first century
PART III Case studies in Quality Management
Index