Understanding the Consumer (eBook, PDF)

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Understanding the Consumer brings together marketing theory and practice in a truly consumer-centric approach. It challenges the lip service usually paid to this concept and demonstrates that a fundamental understanding of the consumer is critical to the future of effective marketing.Drawing on cutting-edge developments in the literature it reconceptualizes how consumers respond and act in the marketplace with particular attention to:- relationships with suppliers, products and brands- their innovative, creative and resistant behaviour- the complexity and unpredictability of their consumption ...

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