Praise for Using Quality Benchmarks for Assessing and Developing Undergraduate Programs "e;This welcome volume provides discipline-friendly, carefully crafted frameworks for focusing faculty and staff on the dimensions that matter to student learning and institutional effectiveness."e; George D. Kuh, Chancellor's Professor and director, Indiana University Center for Postsecondary Research "e;A welcome contrast to narrow, mechanical views of assessment, this volume provides a comprehensive model for academic program improvement. Readers will find a powerful framework, flexible tools, and a human touch that brings the whole process to life."e; Pat Hutchings, former vice president, The Carnegie Foundation for the Advancement of Teaching "e;Comprehensive in its scope, detailed in its research and analysis, practical in its examples and recommendations, this book provides a refreshingly developmental approach to program assessment and improvement."e; Timothy Riordan, associate provost, Alverno College
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