It is a pragmatic handbook that can help you add some valuable user insights to real-world objects. This book is aimed at digital designers and UX practitioners who don't have everyday access to UX specialists. I hope that the book will be an invaluable reference for the people involved in taking digital products from conception to development.
The tools and concepts I have defined in this book apply to the web, mobile apps, certain applications, emerging devices, and other platforms.
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