Helen Morris, Liz Gallacher

VeriSM(TM) Professional Courseware (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Besides the VeriSM(TM) Professional Courseware (ISBN: 9789401830847) publication you are advised to obtain the publication VeriSM(TM) - A service management approach for the digital age (ISBN: 9789401802406). Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM(TM) provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM(TM) allows an organization to understand how to make the best use of all of its approaches. The courseware is designed to support your learning about the VeriSM(TM) concepts, and to be a guide to your understanding of service management and its use across the whole organization.

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Produktdetails

• Verlag: Van Haren Publishing
• Seitenzahl: 182
• Erscheinungstermin: 1. Januar 2019
• Englisch
• ISBN-13: 9789401803861
• Artikelnr.: 55418203

Autorenporträt

Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners