Ronald Blank

Warranty Claims Reduction (eBook, ePUB)

A Modern Approach with Continuous Improvement Techniques

• Format: ePub

Produktbeschreibung

Avoiding complex math and accounting terms, this book explains how to boost profits through the reduction of warranty expenses. Outlining a multifunctional approach for reducing claims, it begins by summarizing the traditional and most common strategies for warranty cost reduction. Next, it explains how readers can reduce warranty costs even further by taking a more complete approach. The comprehensive approach described arms readers with less conventional, yet powerful, approaches for reducing warranty costs, including improving warranty processing productivity, clarifying installation and usage instructions, and streamlining supply chain management.

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Produktdetails

• Verlag: Taylor & Francis
• Erscheinungstermin: 25. Juni 2014
• Englisch
• ISBN-13: 9781040082492
• Artikelnr.: 70002500

Autorenporträt

Ronald Blank has more than 30 years of experience in management and engineering. Approximately half of his experience is in aerospace and the other half is in the automotive industry. His education includes statistics, quality assurance, and mechanical and electronic engineering. He also has much experience in supervision and training of employees, as well as productivity enhancement and warranty claims reduction. He earned a bachelor of science degree and a doctor of engineering degree. Dr. Blank is the author of several books on various management and engineering topics, including reliability and productivity improvement.