It always comes back to trust and control. When employees respond to emails or texts late, or take time for personal things, or miss a meeting, it can make administration feel uneasy. Weekly meetings, daily meeting and impromptu meetings can make them feel like they are more connected, and everyone is on the same page. Daily reporting on what employees have done, what they plan on doing tomorrow, and what they are doing today is also often required. These are evidence of the "trust gap." Often, it might make administration feel better, but it doesn't usually work out well with employees. More time in meaningless meetings cuts into time for real work. Reporting daily achievements and tomorrow's tasks takes time. Workers think it decreases efficiency and increases unnecessary time.
Most companies have the essential technologies for working from home but it's not about that. It's about decreasing the office rent expenditure and long commute time, increasing time with family and quality of life. For working from home to be successful, the remote worker has to learn how to effectively balance work and life. Often people initially feel more stressed both mentally and physically. Once people adjust, they tend to like working from home; balancing work and life can be rewarding and decrease stress. More traditional industries, production floor workers and teams that require a high degree of coordination will still be averse to working from home. The new normal is helping people see that it's time to change and open up to new possibilities. Old habits are difficult to change but the old style of management is becoming less popular. Companies are focusing more on what employees need and how they can contribute. #WFH has forced companies to examine relationships and elevate their culture to include trust and to care more about employees.
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