As in any endeavor, there are tricks to the trade. This book provides shortcuts in communication, understand what's expected of you, accurate decisions, understand what people "mean" - not always what they say. Do YOU mean what you say?
Translate body language and non verbal communication (they're not the same!); recognize what holds you back from that promotion: Your voice? Making decisions? Your temper? Too friendly...? Too "girlie?" Understand secrets of networking.
Successful people have: Eye contact, "professional" voice, "professional" outfit - tailored, hair off your face... no professional men drape hair over their eyes, cascading down their shoulders - they're "all business." They focus on what they do and say, not their looks.
This book focuses on professional communication for professional women.
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