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This collection examines a key new development in the contemporary marketing landscape, the relationship between the informal exchange of information and advice among consumers - known as word of mouth (WOM) - and emerging social media.
This book was originally published as a special issue of the Journal of Marketing Communications .

Produktbeschreibung
This collection examines a key new development in the contemporary marketing landscape, the relationship between the informal exchange of information and advice among consumers - known as word of mouth (WOM) - and emerging social media.

This book was originally published as a special issue of the Journal of Marketing Communications.


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