Bloomsbury presents Unmuted written and read by Heather Hansen. An essential guide to professional communication Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted – when we can't find the opportunities to speak up or our ideas aren't getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard. Building upon…mehr
Bloomsbury presents Unmuted written and read by Heather Hansen. An essential guide to professional communication Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted – when we can't find the opportunities to speak up or our ideas aren't getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard. Building upon research from business psychology, cultural studies and linguistics, Unmuted is the essential guide to professional communication. Through the unique 'Unmuted' framework, it provides practical strategies that will bring confidence and clarity to every aspect of your career, from writing perfectly worded emails to delivering powerful presentations.
Heather Hansen is a Global Communication Specialist, TEDx speaker, and Founder of Singapore-based communication training and consulting firm, Global Speech Academy Pte Ltd. Her talks and training courses on language, communication, and people-skills have encouraged leaders across four continents to improve their communication skills and human relationships. She is author of Powerful People Skills and contributing author to three other books.
Inhaltsangabe
Introduction The Unmuted Framework PART I: SHOW UP Conscious Communication 1: Who are you? 2: The power of perception 3: Authentic adaptability 4: Conscious listening 5: Unmuted inclusion PART II: SPEAK UP Confident Communication 6: Find your confidence 7: Body language from a box 8: A voice that flows like honey 9: Bad English - good for business 10: Understand and be understood PART III: INSPIRE ACTION Connected Communication 11: The key to happiness 12: We're all connected (or not) 13: Creating a safe environment 14: Human skills that build connection 15: Connecting online - the new netiquette PART IV: UNMUTE 16: Unmuting yourself 17: Unmuting your organization Unmuted Resources Endnotes Acknowledgements About the Author Index
Introduction The Unmuted Framework PART I: SHOW UP Conscious Communication 1: Who are you? 2: The power of perception 3: Authentic adaptability 4: Conscious listening 5: Unmuted inclusion PART II: SPEAK UP Confident Communication 6: Find your confidence 7: Body language from a box 8: A voice that flows like honey 9: Bad English - good for business 10: Understand and be understood PART III: INSPIRE ACTION Connected Communication 11: The key to happiness 12: We're all connected (or not) 13: Creating a safe environment 14: Human skills that build connection 15: Connecting online - the new netiquette PART IV: UNMUTE 16: Unmuting yourself 17: Unmuting your organization Unmuted Resources Endnotes Acknowledgements About the Author Index
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