Business Communication Strategies
Scott Smith
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Business Communication Strategies

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Business Communication Strategies provides learners with the practical language, confidence, and cultural awareness needed to succeed in the modern workplace. Rather than teaching isolated phrases, this book focuses on the communication strategies that make business interactions effective--whether in meetings, emails, phone calls, or casual conversations. Each of the 24 units introduces a key skill such as showing appreciation, making decisions, giving feedback, motivating others, handling conflict, or presenting ideas. Through realistic dialogues, step-by-step practice, and skill-based activi...