Series editors' preface
Acknowledgements
Transcription conventions
1. CANBEC: corpus and context
1.1. Data collection
1.2. Corpus constituency
1.3. Contextual information
1.4. Transcription and anonymization
1.5. Corpus size and generalizability
1.6. Outline of the book
References
2. Background: theory and methodology
2.1. Theory
2.2. Methodology
2.3. Summary
References
3. The business-meeting genre: stages and practices
3.1. Applying Bhatia's multi-perspective model of discourse to business meetings
3.2. The meeting matrix
3.3. Applying the meeting matrix
3.4. Summary
References
4. Significant meeting words: keywords and concordances
4.1. Institutional language and everyday English
4.2. Lexico-grammatical theoretical considerations
4.3. Word frequencies
4.4. Keywords
4.5. Summary
References
5. Discourse marking and interaction: clusters and practices
5.1. Defining clusters
5.2. Clusters in business research
5.3. Cluster lists
5.4. Categorization of clusters
5.5. Clusters in context
5.6. Summary
References
6. Interpersonal language: pronouns, backchannels, vague language, hedges and deontic modality
6.1. The transactional/relational linguistic distinction
6.2. Pronouns
6.3. Backchannels
6.4. Vague language
6.5. Hedges
6.6. Deontic modality
6.7. Summary
References
7. Interpersonal creativity: problem, issue, if, and metaphors and idioms
7.1. Problem and issue
7.2. If
7.3. Metaphors and idioms
7.4. Summary
References
8. Turn-taking: power and constraint
8.1. Turn-taking in internal meetings
8.2. Turn-taking in external meetings
8.3. Summary
References
9. Teaching and learning implications
9.1. Who is the learner?
9.2. Teaching materials: what do they teach?
9.3. How can a corpus such as CANBEC be exploited?
9.4. Summary
References
Appendix
Index.
