Andere Kunden interessierten sich auch für
![Using Stewardship as a Blueprint for Sustaining Christian Tertiary Institutions (eBook, PDF)]( "Using Stewardship as a Blueprint for Sustaining Christian Tertiary Institutions (eBook, PDF)")
Using Stewardship as a Blueprint for Sustaining Christian Tertiary Institutions (eBook, PDF)15,99 €![Managing Service Quality with Technological Innovations in the Banking Industry (eBook, PDF)]( "Managing Service Quality with Technological Innovations in the Banking Industry (eBook, PDF)")
Managing Service Quality with Technological Innovations in the Banking Industry (eBook, PDF)39,99 €![Investigation of Relationship Between the Implementation of Total Quality Management and Customer Satisfaction (eBook, PDF)]( "Investigation of Relationship Between the Implementation of Total Quality Management and Customer Satisfaction (eBook, PDF)")
Investigation of Relationship Between the Implementation of Total Quality Management and Customer Satisfaction (eBook, PDF)18,99 €![Unternehmensberatung. Die Entwicklung eines Modells zur Erfolgsmessung von Beratungsprozessen (eBook, PDF)]( "Unternehmensberatung. Die Entwicklung eines Modells zur Erfolgsmessung von Beratungsprozessen (eBook, PDF)")
Unternehmensberatung. Die Entwicklung eines Modells zur Erfolgsmessung von Beratungsprozessen (eBook, PDF)16,99 €![Entwicklung eines validen Fragebogens zur Erhebung von Kundenzufriedenheit der Studierenden im Fernstudium (eBook, PDF)]( "Entwicklung eines validen Fragebogens zur Erhebung von Kundenzufriedenheit der Studierenden im Fernstudium (eBook, PDF)")
Entwicklung eines validen Fragebogens zur Erhebung von Kundenzufriedenheit der Studierenden im Fernstudium (eBook, PDF)15,99 €![Business-to-Business Relationships in the Biotech-Sector (eBook, PDF)]( "Business-to-Business Relationships in the Biotech-Sector (eBook, PDF)")
Business-to-Business Relationships in the Biotech-Sector (eBook, PDF)15,99 €![Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration (eBook, PDF)]( "Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration (eBook, PDF)")
Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration (eBook, PDF)36,99 €
Essay from the year 2016 in the subject Business economics - Customer Relationship Management, CRM, grade: 1,7, University of Salford, language: English, abstract: This essay critically discusses the academic literature on service quality models before turning to sustaining customer relationships. In its third paragraph, the connections between service quality and customer relationships are discussed and business situations in which service quality models may sustain customer relationships are considered. Service quality and sustaining customer relationships are interrelated, as both the academic theory and some featured business examples show. Comparing the SERVQUAL model with the 4Ps and 4Cs based on three core statements underline this relationship. Examples from three different industries show practical benefits for both suppliers and customers of products and services.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.