Con Gottfredson, Bob Mosher

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

• Broschiertes Buch

Produktbeschreibung

The definitive guide to implementing Performance Support--without the need for extensive technical or instructional design knowledge

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Produktdetails

• Verlag: McGraw-Hill Contemporary / McGraw-Hill Professional
• Seitenzahl: 272
• Erscheinungstermin: 30. Dezember 2010
• Englisch
• Abmessung: 231mm x 184mm x 17mm
• Gewicht: 445g
• ISBN-13: 9780071703116
• ISBN-10: 007170311X
• Artikelnr.: 30882220

Autorenporträt

Dr. Conrad Gottfredson, Chief Learning Strategist at Ontuitivehas 30 years of experience helping organizations in leadership development, organizational learning, instructional design, knowledge management, and content development methods. His consulting work has helped governments, non-profits, and multi-national organizations wisely employ emerging technologies and methodologies to help people achieve personal and organizational goals. He has pioneered methodologies for developing and delivering learning at the moment of need to those who need it, when they need it, in the language and form they require, from a single source of content. Gottfredson has a Ph.D. in Instructional Psychology and Technology. Bob Mosher, Chief Learning Evangelist at Ontuitive, has been an active and influential leader in the learning and training industry for more than 25 years. He is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Bob joined Ontuitive from Microsoft, where he was the director of learning strategy and evangelism. Before Microsoft, Bob was the executive director of education for Element K, where he directed and influenced their learning model and products.An influential voice in the IT-training industry, Mosher speaks at conferences and participates within industry associations such as Chief Learning Officer magazine, CompTIA, ASTD, The eLearning Guild and The MASIE Center.

Inhaltsangabe

Chapter 1: The Case for Performance Support; Chapter 2: Supporting Performance @ All Five Moments of Need; Chapter 3: Establishing Process as Your Learning and Support Backbone; Chapter 4: Beginning at the Moment of Apply and Designing from there; Chapter 5: Brokering Your Learning Assets; Chapter 6: Employing the Strength of Social Learning; Chapter 7: Managing Deliverables with Content Management Practices; Chapter 8: Implementing your Performance Support Strategy;