Charles L. Fred

Breakaway

Deliver Value to Your Customers Fast!

• Gebundenes Buch

Produktbeschreibung

"Breakaway" beschreibt ein neues, revolutionäres Modell zur Steigerung der Performance und zur raschen Umsetzung von Veränderungen. Auf der Basis von Hunderten von Interviews, darunter auch mit gut einem Drittel der Fortune 50 Unternehmen wurden leistungsstarke Tools entwickelt, mit denen Sie Ihr Unternehmen verändern können. Wie? Ganz einfach, indem Sie die Lerngeschwindigkeit Ihrer Mitarbeiter erhöhen und dafür sorgen, dass das erworbene Wissen schnell in die Praxis umgesetzt wird. "Breakaway" ist ein praktischer Leitfaden für den schnellen Wandel.

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Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 160
• Erscheinungstermin: 11. April 2002
• Englisch
• Abmessung: 222mm x 145mm x 13mm
• Gewicht: 294g
• ISBN-13: 9780787961640
• ISBN-10: 0787961647
• Artikelnr.: 10531295

Autorenporträt

Charles L. Fred is a thought leader in performance improvement and an expert in learning speed. He is the president and CEO of Avaltus, Inc., a leading provider of e-learning services to the world's largest companies. In the past twenty years he has directed major change efforts in both the manufacturing and service industries, has consulted to successful companies around the globe, and has been a frequent speaker to major business forums and groups of senior executives. Once a nationally ranked NCAA track athlete, he continues to compete in corporate races across the country. He lives in Centennial, Colorado, with his wife, Julie, and their three teenage children.

Inhaltsangabe

Acknowledgments.
The Author.
INTRODUCTION: The Breakaway.
CHAPTER ONE: The Intersection of Speed and Expertise.
The Need for Speed.
Speed to Proficiency.
CHAPTER TWO: Three New Rules for a New World.
Linking Development to Delivery of Value.
Accumulating Experience.
Focusing on Speed.
The Three New Rules.
The Challenge.
CHAPTER THREE: Rule 1: Establish the Proficiency Threshold.
Delivering on the Promise to Customers.
What Is the Proficiency Threshold?
Threshold Proficiency in Action.
Threshold Proficiency and the Value Chain.
Threshold Proficiency and the Back Office.
Initiating the Breakaway.
CHAPTER FOUR: Rule 2: Accelerate the Accumulation of Experience.
How People Really Learn.
The Four Phases of Learning.
Accumulation of Experience Left to Chance.
Managing the Accumulation of Experience.
CHAPTER FIVE: Rule 3: Measure the Cycle Time to Threshold Proficiency.
A New Metric of Human Development.
Measuring the Proficiency Rate.
Revisiting the Learning Curve.
Redefining the Learning Curve.
The Partners of Starbucks.
Staying Grounded.
CHAPTER SIX: Putting It All Together: Orchestrating the Breakaway.
Two Companies, Two Styles.
Six Themes for Speed.
The Breakaway.
CHAPTER SEVEN: The Leadership Agenda: Taking People from Where They Are to
Where They Need to Be-Fast.
Creating the Obsession.
Leading the Net Generation.
Attracting the Free Agent Worker.
Bringing Innovation to the Development of People.
Leading the Breakaway.
Notes.
Index.