Curt BlattnerThe Heartbeat of Excellence
The Design of Changing Sustainably, the Swiss Way
Curt Blattner is Co-Founder of the Institute of Emerging Change consultancy. Curt has had an extensive career at Nestlé including the construction and leadership of a global group of internal consultants for continuous improvement. Curt has Canadian and Swiss citizenship and grew up in Australia and Switzerland. He holds a degree in Agricultural Engineering from the Swiss Federal Institute of Technology.
1. A Paradigm Shift in the Journey to Excellence-Mobilizing people's untapped
potential means advocating employee involvement and a new leadership style
The Swiss Way-Changing sustainably the Swiss way is possible, through
autonomy and emergencePeople: Emotions and Rationality-The power of
emotions to mobilize the people's untapped potential is underestimated in
businessHuman Relations and Coherence-Management of change fails when
people initiatives do not address coherence. High-performing human
relations and autonomy result in coherence and self-organizationAutonomy
and Cooperation-Autonomous cooperation is the foundation for a team living
its interdependencyLeaders and Planned Change-Excessive planned change
kills trust and tolerance, and autonomy and cooperation sufferHuman Process
with Emerging Change-In the human process with emerging change, all
elements are in balance in constructive dialogues: rational and emotional
reasoning, organizational coherence, autonomous cooperation, emergence and
planned changeThe Model of Emerging Change-Changing sustainably with the
three contracts of emerging change means changing livesApplying the Three
Contracts-Beyond the constructive dialogues in the three contracts lie the
rituals which, once experienced, nobody will wish to forsakeInstalling a
Human Process with Emerging Change in the Organization-Looking at the team
and leader as fractal, the team as leader and the virtuous circle
