Cynthia Pearce Lemay

Millennials and Conflict in the Workplace

Understand the Unique Traits of the Now Generation

• Gebundenes Buch

Produktbeschreibung

The book will dig into Millennials' powerful use of social media and how they use it to further their causes and shares what Millennials want and value in a workplace. Millennials' diversity, political and social engagement, and the implications for the broader society are explored.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 176
• Erscheinungstermin: 9. Dezember 2022
• Englisch
• Abmessung: 229mm x 152mm x 13mm
• Gewicht: 431g
• ISBN-13: 9781032160337
• ISBN-10: 1032160330
• Artikelnr.: 65613683

Autorenporträt

Dr. Cynthia Pearce LeMay is a senior-level researcher with over 30 years of executive and consulting experience, focusing on conflict resolution strategies, intergenerational conflict, and the Millennial generation. In the corporate retirement industry, Cynthia last served as Vice President for Principal Financial Group. Prior to Principal Financial, she was a member of senior management at Northern Trust Retirement Consulting. During her career, she has negotiated billion-dollar agreements, participated in union negotiations, and led a Human Resources department. She has earned lifetime certification as a Senior Professional in Human Resources from the Society for Human Resource Management and is a certified Mediator. Cynthia holds a Ph.D. from Kennesaw State University, USA, where she teaches in the business school while continuing her consulting and training business.

Inhaltsangabe

Chapter 1. The Millennial Majority
What's in a Name?
The Sizable Millennial Cohort
Millennials Enter the Workforce
The Research
The Questions
Chapter 2. Meet the Millennials
Who Are the Millennials?
Understanding Generations in the United States
Events That Shaped Millennials
Helicopter Parents
What We Know about Generational Differences
Chapter 3. How Millennials Deal with Conflict
Millennials in the Workplace: What We Hear from Employees
Negotiation and Conflict Resolution
Thomas-Kilmann Conflict Mode Instrument Data
Dominant Conflict Styles of Millennials, Generation Xers, and Baby Boomers
Changes over Time
Same-Age Analysis: Millennials versus Generation Xers
Chapter 4. Millennials Are Born to Scram: How to Keep Them Satisfied
Get What I Want or Leave
High Expectations
Value-Added Work
A Learning Environment
Want to Know Why
Tell Me How I'm Doing
Do Millennials Really Like Working in Teams?
Cut Me Some Slack
Are Millennials Killing Industries?
Millennials Want Flexibility
Pandemic Spurs Change
Are Millennials Driving the Great Resignation?
Chapter 5. Gender and Conflict Styles
Gender in the Workplace
Male-to-Female Conflict Styles: Aggregated 13-Year Comparison
Same-Gender Conflict Styles: Aggregated 13-Year Comparison
Changes over Time
Same-Age Gender Analysis: Millennials and Generation Xers
What We Learned about Gender Differences
Chapter 6. Support Networks: Millennials and Social Media
Technological Skills Surpass Interpersonal Skills
Online Support Group
Social Media Use
Memes and the Media
The Medium Is the Massage
Technology and Activism
Chapter 7. A Higher Purpose: Social, Political, and Economic Issues
What We Heard in Our Interviews and Focus Groups: Issues That Matter
A Millennial-Led Future: Politics, Diversity, Inclusion, and Racial Justice
Conflict between Rich and Poor
Chapter 8. What We Learned about Millennials
The Research: Interviews, Focus Groups, and Conflict Styles Analysis
Consolidated Research Findings
Politics, Diversity, and Social Media Use
Final Thoughts

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Chapter 1. The Millennial Majority

What's in a Name?

The Sizable Millennial Cohort

Millennials Enter the Workforce

The Research

The Questions

Chapter 2. Meet the Millennials

Who Are the Millennials?

Understanding Generations in the United States

Events That Shaped Millennials

Helicopter Parents

What We Know about Generational Differences

Chapter 3. How Millennials Deal with Conflict

Millennials in the Workplace: What We Hear from Employees

Negotiation and Conflict Resolution

Thomas-Kilmann Conflict Mode Instrument Data

Dominant Conflict Styles of Millennials, Generation Xers, and Baby Boomers

Changes over Time

Same-Age Analysis: Millennials versus Generation Xers

Chapter 4. Millennials Are Born to Scram: How to Keep Them Satisfied

Get What I Want or Leave

High Expectations

Value-Added Work

A Learning Environment

Want to Know Why

Tell Me How I'm Doing

Do Millennials Really Like Working in Teams?

Cut Me Some Slack

Are Millennials Killing Industries?

Millennials Want Flexibility

Pandemic Spurs Change

Are Millennials Driving the Great Resignation?

Chapter 5. Gender and Conflict Styles

Gender in the Workplace

Male-to-Female Conflict Styles: Aggregated 13-Year Comparison

Same-Gender Conflict Styles: Aggregated 13-Year Comparison

Changes over Time

Same-Age Gender Analysis: Millennials and Generation Xers

What We Learned about Gender Differences

Chapter 6. Support Networks: Millennials and Social Media

Technological Skills Surpass Interpersonal Skills

Online Support Group

Social Media Use

Memes and the Media

The Medium Is the Massage

Technology and Activism

Chapter 7. A Higher Purpose: Social, Political, and Economic Issues

What We Heard in Our Interviews and Focus Groups: Issues That Matter

A Millennial-Led Future: Politics, Diversity, Inclusion, and Racial Justice

Conflict between Rich and Poor

Chapter 8. What We Learned about Millennials

The Research: Interviews, Focus Groups, and Conflict Styles Analysis

Consolidated Research Findings

Politics, Diversity, and Social Media Use

Final Thoughts