This research is elaborated by Arthur Pokrikyan, PhD at International Black Sea University. In conducting these research, the author wants express deep gratitude towards his academic supervisor Prof. Dr. Ketevan Lapachi for huge support and guidance and the university faculty members. Superior appreciations to the Central Bank of Armenia for providing the data and support in conducting the research, particularly Armenak Darbinyan (Board Member of CBA) and Armenuhi Mkrtchyan (Head of Consumer Rights Protection and Financial Education Center).
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