Andere Kunden interessierten sich auch für
![Biosensors for Sustainable Food - New Opportunities and Technical Challenges]( "Biosensors for Sustainable Food - New Opportunities and Technical Challenges")
Biosensors for Sustainable Food - New Opportunities and Technical Challenges149,99 €![THE TECHNICAL-OPERATIONAL TOOLS OF THE SOCIAL WORKER]( "THE TECHNICAL-OPERATIONAL TOOLS OF THE SOCIAL WORKER")
THE TECHNICAL-OPERATIONAL TOOLS OF THE SOCIAL WORKER39,99 €![Gender and Work Challenges in the Informal Sector of Uganda]( "Gender and Work Challenges in the Informal Sector of Uganda")
Gender and Work Challenges in the Informal Sector of Uganda44,99 €![Technical Systems of Lithic Production in the Lower and Middle Pleistocene of the Iberian Peninsula]( "Technical Systems of Lithic Production in the Lower and Middle Pleistocene of the Iberian Peninsula")
Technical Systems of Lithic Production in the Lower and Middle Pleistocene of the Iberian Peninsula96,99 €![Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #49]( "Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #49")
Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #4917,90 €![The Technical History of Commerce]( "The Technical History of Commerce")
The Technical History of Commerce35,90 €![Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #49]( "Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #49")
Books Before Typography A Primer of Information About the Invention of the Alphabet and the History of Book-Making up to the Invention of Movable Types Typographic Technical Series for Apprentices #4912,90 €
Service work has traditionally consisted of two basic types: expert (high skill, high status) and non-expert (low skill, low status). This simple dichotomy has profoundly shaped the nature and management of service work, and the manner in which people think about service work and the people who perform it. But with its combination of high skill and low status, technical service work represents a fundamentally new type, one that holds an anomalous place in the social division of labor. This book examines the educational, managerial, and cultural challenges posed by service technicians. Based on a detailed ethnographic analysis of automotive repair, the study identifies the problems experienced by automotive technicians, the people who train and employ them, and the customers who patronize them, as well as successful and unsuccessful strategies for managing the technicians' culturally anomalous nature. This analysis will shed light on the practical and cultural implications of the shift to a service economy, and be useful to scholars and professionals with an interest in technical service work.