With the dawn of Supply Chain
Management and Customer Relationship Management
practices, ERP systems have evolved to become the
core of e-business platforms.
However, the deployment of an ERP system involves
considerable business process analysis, employee
retraining, and new work procedures. Thus, ERP
selection, implementation and maintenance processes
are of vital importance, and necessitates serious
research and commitment since it requires certain
level of process adaptation. It touches corporate
culture and work organization. Further, the cost and
time spend during an ERP system implementation
project signifies the impact of the system over the
organization. One of the major reasons for ERP
system implementation failures is simply derived
from inaccurate system selections.
In this book, a research is
developed to establish a framework for
ERP systems selection process and provide guidance
for better ERP systems evaluation by investigating
all the aspects of the selection process. This
research is able to identify the problematic issues,
reveal the ways to improve the selection activities
and present a roadmap.
Management and Customer Relationship Management
practices, ERP systems have evolved to become the
core of e-business platforms.
However, the deployment of an ERP system involves
considerable business process analysis, employee
retraining, and new work procedures. Thus, ERP
selection, implementation and maintenance processes
are of vital importance, and necessitates serious
research and commitment since it requires certain
level of process adaptation. It touches corporate
culture and work organization. Further, the cost and
time spend during an ERP system implementation
project signifies the impact of the system over the
organization. One of the major reasons for ERP
system implementation failures is simply derived
from inaccurate system selections.
In this book, a research is
developed to establish a framework for
ERP systems selection process and provide guidance
for better ERP systems evaluation by investigating
all the aspects of the selection process. This
research is able to identify the problematic issues,
reveal the ways to improve the selection activities
and present a roadmap.