Barbara SandersonTalk It Out!
The Educator's Guide to Successful Difficult Conversations
Barbara E. Sanderson, Ph.D., is the Executive Director of Thriving Workplaces: Helping Individuals and Organizations to Flourish. Dr. Sanderson is a psychologist, organizational consultant, executive coach, keynote speaker, and workshop leader. She has more than thirty years of in-depth experience working with individuals and organizations in the fields of education, health, mental health, religion, and business. Dr. Sanderson is also experienced as a teacher, administrator, employee assistance counselor, and facilitator.Barbara Sanderson excels in developing collaborative relationships that are empowering, practical, and action-oriented. She has a proven ability to synthesize information and communicate clearly. Her strong leadership style utilizes integrity, compassion, insight, creativity, and humor. A few of the workplace topics on which she consults are?Resolving conflict?Building an environment of trust?Welcoming and incorporating diversity?Invoking personal leadership and self-responsibility?Building teams and organization?Successfully changing leaders?Creating positive shifts in toxic work environments?Learning to have difficult conversationsIf you would like more information about Barbara Sanderson or would like to invite her to work with your group, please contact her in Minnesota.www.thrivingworkplaces.comBarbara@thrivingworkplaces.com(952) 939-0456
Introduction
Chapter 1 Why Difficult Conversations Are So Important
Chapter 2 A Cross-Cultural View of Difficult Conversations
Causes of Conflict in The Workplace
Chapter 3 The Roles of Task and Relationship in Workplace Conflict
Chapter 4 Villain, Victim, and Rescuer at Work
Chapter 5 Unproductive Triangles in the Workplace
Successful Difficult Conversations
Chapter 6 Preparing for a Difficult Conversation
Chapter 7 Having a Difficult Conversation
Chapter 8 Heads Up... Incoming!
Chapter 9 Power Differentials in Difficult Conversations
Chapter 10 Keys to Success
Introduction; Chapter 1 Why Difficult Conversations Are So Important; Chapter 2 A Cross-Cultural View of Difficult Conversations; Causes of Conflict in The Workplace; Chapter 3 The Roles of Task and Relationship in Workplace Conflict; Chapter 4 Villain, Victim, and Rescuer at Work; Chapter 5 Unproductive Triangles in the Workplace; Successful Difficult Conversations; Chapter 6 Preparing for a Difficult Conversation; Chapter 7 Having a Difficult Conversation; Chapter 8 Heads Up... Incoming!; Chapter 9 Power Differentials in Difficult Conversations; Chapter 10 Keys to Success;
