Mustafa Daskin, Huseyin Arasli, Bashar Najdawi

Job Stress: antecedents and outcomes

An empirical research from tourism and hospitality industry

• Broschiertes Buch

Produktbeschreibung

This study reveals that nepotism, favoritism and cronyism are an unprofessional phenomenon that provides benefits abstractive to family members or close friends within the scarcity of resources, organizational politics and trust environment. Job stress can effect on the employees may think of quitting their jobs or using negative word of mouth against organization. Thus, this study aims to investigate the potential impact of selected antecedents and outcomes of job stress on the frontline employees in three, four, and five stars hotels in Jordan hospitality industry. This study is significant and useful for three reasons. First, the effects of nepotism, favoritism and cronyism have been mostly examined at the cross cultural level resulting in a paucity of empirical research especially at the organizational level. Second, the effect of scarcity of resources, organizational politics and trust environment on job stress were not been examined simultaneously in the extant literature. Third, the study provides propositions and managerial implications to owners, managers, and employees in Amman where the tourism and hospitality industry constitutes an essential part of the economy.

Produktdetails

• Verlag: LAP Lambert Academic Publishing
• Aufl.
• Seitenzahl: 76
• Erscheinungstermin: 3. November 2011
• Englisch
• Abmessung: 220mm x 150mm x 5mm
• Gewicht: 131g
• ISBN-13: 9783846543924
• ISBN-10: 3846543926
• Artikelnr.: 34471146

Autorenporträt

Mustafa Daskin is an Associate Professor of Tourism and Hospitality Management. He has recently worked in academia as a senior lecturer in Cyprus, Malaysia, Oman, and Turkey. He has many publications in hospitality management and management journals.