This research focusses on the recruitment, development and retention of employees in international businesses. The research includes qualitative and quantitative literature reviews and surveys regarding the importance of organisational change management and the paradigm shift towards using shared services for HR management in large organisations. This research explores contemporary workplace practices and the concept of a learning organisation. It discusses the impact and complexity of international businesses and staff movements, especially in Asian nations. The insight into HR shared services reform and the need for transformational leadership and organisational change management is one of the key findings from the research.