Emotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Gerben A. van Kleef is Professor of Social Psychology at the University of Amsterdam. He obtained his Ph.D. from the University of Amsterdam in 2004 and has held visiting appointments at the University of California, Berkeley and Columbia University, New York. He has received numerous awards for his scholarship, including the best dissertation award of the International Association for Conflict Management, the early career award of the European Association of Social Psychology, and the most influential paper award of the Academy of Management. He is currently Chair of the Social Psychology department at the University of Amsterdam and Associate Editor of Social Psychological and Personality Science.
Inhaltsangabe
1. Emotion: an interpersonal perspective Part I. Emotions as Social Information (EASI) Theory: 2. Emotions as social information 3. Mechanisms involved in the social effects of emotions 4. Contingencies of the social effects of emotions Part II. Social Effects of Emotions: The Empirical Record: 5. Social effects of emotions in close relationships 6. Social effects of emotions in groups 7. Social effects of emotions in conflict and negotiation 8. Social effects of emotions on consumer behavior and customer service 9. Social effects of emotions in leadership Part III. Conclusions, Implications, and New Directions: 10. Critical evaluation, theoretical integration, and implications 11. Caveats and future directions.
1. Emotion: an interpersonal perspective Part I. Emotions as Social Information (EASI) Theory: 2. Emotions as social information 3. Mechanisms involved in the social effects of emotions 4. Contingencies of the social effects of emotions Part II. Social Effects of Emotions: The Empirical Record: 5. Social effects of emotions in close relationships 6. Social effects of emotions in groups 7. Social effects of emotions in conflict and negotiation 8. Social effects of emotions on consumer behavior and customer service 9. Social effects of emotions in leadership Part III. Conclusions, Implications, and New Directions: 10. Critical evaluation, theoretical integration, and implications 11. Caveats and future directions.
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