Gianluigi Viscusi, Carlo Batini, Massimo Mecella

Information Systems for eGovernment (eBook, PDF)

A Quality-of-Service Perspective

• Format: PDF

Produktdetails

• Verlag: Springer Berlin
• Erscheinungstermin: 14. September 2010
• Englisch
• ISBN-13: 9783642135712
• Artikelnr.: 37368390

Inhaltsangabe

eGovernment: A Complex Challenge.- The Different Facets of eGovernment Initiatives: Paradigms and Approaches.- Data Governance.- The eG4M Methodology at a Glance.- Strategic Planning.- eGovernment Vision Elicitation.- State Reconstruction.- eReadiness Assessment.- Quality Assessment.- Operational Planning.- Definition of Priority Services and Value Targets.- Choice of Projects.- A Reference Technological Architecture.- Guidelines for the Specification of New Administrative Processes.- eGovernment in Mediterranean Countries Public Administrations: Case Studies.- eGovernment Initiatives in Italy.- Tunisian Ministry of Agriculture Planning of New Services and Information Systems Integration.

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eGovernment: A Complex Challenge.- The Different Facets of eGovernment Initiatives: Paradigms and Approaches.- Data Governance.- The eG4M Methodology at a Glance.- Strategic Planning.- eGovernment Vision Elicitation.- State Reconstruction.- eReadiness Assessment.- Quality Assessment.- Operational Planning.- Definition of Priority Services and Value Targets.- Choice of Projects.- A Reference Technological Architecture.- Guidelines for the Specification of New Administrative Processes.- eGovernment in Mediterranean Countries Public Administrations: Case Studies.- eGovernment Initiatives in Italy.- Tunisian Ministry of Agriculture Planning of New Services and Information Systems Integration.

Rezensionen

From the reviews:

"The book centers on using the multidisciplinary planning methodology from the Italian eGovernment for Mediterranean Countries (eG4M) project, which emphasizes the stakeholder-experienced quality of identified governmental services. ... This book concentrates its attention on a part of SOA that commonly is weakly done: the planning of SOA projects. Hence, it offers worthwhile reading for managers and project leaders who are or may become involved in SOA projects." (Ned Chapin, ACM Computing Reviews, August, 2011)