Greta Nasi, Stephen Osborne, Maria Cucciniello

Public Service Explained

• Gebundenes Buch

Produktbeschreibung

The Element explores participation in public service delivery, focusing on Public Service Logic and Public Service Ecosystem. It discusses motives, incentives, and tools for citizen engagement, and the dynamic relationships among citizens, actors, processes, and structures. This title is also available as Open Access on Cambridge Core.

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Produktdetails

• Verlag: Cambridge University Press
• Seitenzahl: 74
• Erscheinungstermin: 25. November 2024
• Englisch
• Abmessung: 235mm x 157mm x 9mm
• Gewicht: 272g
• ISBN-13: 9781009532914
• ISBN-10: 100953291X
• Artikelnr.: 72110792

Inhaltsangabe

Introduction
1. Citizen engagement and trajectories of public service reform
2. Motives, incentives and tools of citizens' participation
3. Public service ecosystems and participation
4. Citizens and value creation
5. Research gaps and implications for the future: integrating theory and practice for value creation in service delivery
Conclusion
References.