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The bookâ s integrated approach makes it an excellent resource not only for marketing managers but any managers dealing with customers.

Produktbeschreibung
The bookâ s integrated approach makes it an excellent resource not only for marketing managers but any managers dealing with customers.
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Autorenporträt
David Soberman is Canadian National Chair in Strategic Marketing and a professor in the Rotman School of Management at the University of Toronto. Dilip Soman is the Canada Research Chair (Tier 1) in Behavioural Science and Economics, a professor at the Rotman School of Management at the University of Toronto, and the director of Behavioural Economics in Action at Rotman [BEAR] research centre.