Through an empathetic and positive approach to interpersonal communication, this book guides readers to build on the skills they already possess to communicate-and connect-with others.
Through an empathetic and positive approach to interpersonal communication, this book guides readers to build on the skills they already possess to communicate-and connect-with others.
David W. Bennett, Ph.D. teaches Interpersonal Communication and Introduction to Public Speaking at Ivy Tech Community College, USA. He is the owner of Common Ground Communication Training and Consulting, www.common-ground-communication.org.
Inhaltsangabe
Chapter 1. Creating common ground connections Chapter 2. Conflict management Chapter 3. The unconscious communicator Chapter 4. Empathy Chapter 5. Targeted speaking and nonverbal pinpointing Chapter 6. Energetic listening Chapter 7. Sharing perceptions Chapter 8: Creating personal change Chapter 9: Healing a broken world
