Tourist Satisfaction - Basnet, Dinesh
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This book addresses the measurement of satisfaction. In doing so, it proposes a hypothetical conceptual framework for examining tourist's satisfaction with their experiences in nature-based settings. Tourist's overall satisfaction with their experiences was examined in terms of its relationships to visitors' satisfaction with various site attributes, to visitors' perceived importance of interpretive programs to learning, and how it is affected by visitor's age, gender (male or female), and visitation pattern. The research is based on the responses of 141 tourists who visited Chitwan National…mehr

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Produktbeschreibung
This book addresses the measurement of satisfaction. In doing so, it proposes a hypothetical conceptual framework for examining tourist's satisfaction with their experiences in nature-based settings. Tourist's overall satisfaction with their experiences was examined in terms of its relationships to visitors' satisfaction with various site attributes, to visitors' perceived importance of interpretive programs to learning, and how it is affected by visitor's age, gender (male or female), and visitation pattern. The research is based on the responses of 141 tourists who visited Chitwan National Park through Sauraha; Sauraha is a gateway to Chitwan National Park. The analysis revealed that visitor's satisfaction with the site attributes has the strongest effect on their overall satisfaction with their experiences. Destinations variables or attributes such as weather & scenery, behavior recreational activities, hospitality & service, culture & festival found to be positively correlated to overall experience satisfaction, when other variables are taken into consideration, its effect on overall satisfaction was found to be statistically significant.
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Autorenporträt
Born in a small village of Sankhuwasabha, the eastern part of Nepal, with all the hardship, author is being able to convert himself into a recognized prominent Entrepreneur, Educationist, Industrialist, Consultant & Researcher in the field of Tourism and Hospitality. Currently, is pursuing a Ph.D. in Ecotourism from Lincoln University Malaysia.