The Death of Customer Service
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Have you ever worked in a call center? Or a restaurant? Or a retail store? If you have ever worked in Customer Service, then this book is for you. This is a book written by a Customer Service Representative FOR Customer Service Representatives "The Death of Customer Service" is a work of fiction based on my personal experience working in multiple call centers. This book starts as a satirical take on where I believe Customer Service is headed as an industry. Then as the story goes on, it becomes less grounded as it moves further from comedy and into more of a Science-Fiction story. This is not ...
Have you ever worked in a call center? Or a restaurant? Or a retail store? If you have ever worked in Customer Service, then this book is for you. This is a book written by a Customer Service Representative FOR Customer Service Representatives "The Death of Customer Service" is a work of fiction based on my personal experience working in multiple call centers. This book starts as a satirical take on where I believe Customer Service is headed as an industry. Then as the story goes on, it becomes less grounded as it moves further from comedy and into more of a Science-Fiction story. This is not a traditional story by any means, but I assure you, there is no story like it.
