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OPERATIONAL CHANGE is a simple term but stands for one of the biggest and most complex challenges within an organization. It does not matter whether CHANGE occurs through a simple change initiative raised by management or it is imposed upon the organization through financial, environmental or technological factors - performing any significant CHANGE is the most demanding job in CHANGE MANAGEMENT. This book offers a simple guideline and standard procedure to make any OPERATIONAL CHANGE a predictable project with predictable outcome - even if the outcome is a FAILED CHANGE. (Remember: Not all change projects can be successful and prediction of failure is possible and its recognition can avoid corporate disasters!). Dr. Klaus Juergen Wolf has performed several international CHANGE MANAGEMENT projects and has developed a standard procedure similar to medical surgeons when they perform an open heart bypass surgery or simple hip replacement. Nothing is left to random but controlled in chronological, sequential steps and within clear time-frames. Change can be seen as super-complex events but when it comes to OPERATIONAL CHANGE it must be seen in its simplicity in order to be successful. Change is about time and it is a function of time.