In The Patient Revolution, author Krisa Tailor--a noted expert in health care innovation and management--explores, through the lens of design thinking, how information technology will take health care into the experience economy. In the experience economy, patients will shift to being empowered consumers who are active participants in their own care. Tailor explores this shift by creating a vision for a newly designed health care system that's focused on both sickness and wellness, and is driven by data and analytics. The new system seamlessly integrates health into our daily lives, and…mehr
In The Patient Revolution, author Krisa Tailor--a noted expert in health care innovation and management--explores, through the lens of design thinking, how information technology will take health care into the experience economy. In the experience economy, patients will shift to being empowered consumers who are active participants in their own care. Tailor explores this shift by creating a vision for a newly designed health care system that's focused on both sickness and wellness, and is driven by data and analytics. The new system seamlessly integrates health into our daily lives, and delivers care so uniquely personalized that no two people are provided identical treatments. Connected through data, everyone across the health care ecosystem, including clinicians, insurers, and researchers, will be able to meet individuals wherever they are in their health journey to reach the ultimate goal of keeping people healthy. The patient revolution has just begun and an exciting journey awaits us.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
KRISA TAILOR is a Global Industry Consultant in SAS' Health & Life Sciences Global Practice where she helps health care organizations worldwide to address today's most pressing challenges in health care service and delivery. She has worked across a variety of areas within health care, including policy, product management, and consulting. She is also the CEO and cofounder of Remedy?a digital platform for chronic pain management (remedymypain.com). #thepatientrevolution
Inhaltsangabe
Preface xv Acknowledgments xvii About the Author xix Part 1 Think 1 Chapter 1 Introduction 3 Pain Points 4 Birth of a Start-up 5 Experience Is the Teacher of All Things 7 #healthcaretrends 10 Chapter 2 Insight 15 The Experience Blueprint 17 Dennis's Story 20 Defining My Criteria 23 Chapter 3 Inspiration 29 Learning from Banking 31 Learning from Retail 32 Learning from Healthcare 34 But How Do They Do It? 35 Chapter 4 Ideation 39 The Fun Part 40 Healthcare 2020 40 Patient Empowerment 42 The Personal Health Cloud 45 Part 2 Do 49 Chapter 5 Implementation Part 1 51 From Ideas to Reality 52 Technology Feasibility 53 Big Data 55 Analytics 59 Trends Impacting Advanced Analytics 61 Kicking It Up a Notch 74 Behavioral Analytics 75 Personal Health Analytics 77 Visual Analytics 79 Chapter 6 Implementation Part 2 85 Back to the Blueprint 86 Changing Behavior 86 Tools for Providers and Payers 87 Population Health Analytics 88 Consumer Tools 91 Consumer Choice and Transparency 97 Where Will Transparency Lead Us? 99 What Is an APCD? 101 What's the Landscape? 102 The Key to Success: Big Data Analytics 107 Establishing an APCD 108 Why APCDs? 112 Clinical Trial Data Transparency 113 Chapter 7 Implementation Part 3 117 Why Volume to Value? 118 The Shifting Incentive and Its Adoption 119 Why Episode Analytics? 121 Constructing an Episode of Care 122 What Constitutes an Episode of Care? 123 Calculating the Cost of an Episode 124 Patient and Population: Analyzing Costs and Outcomes 125 The Holistic View of a Patient 130 Provider Performance 130 Diagnosis and Personalization 132 Machine Learning and AI 134 Natural Language Processing 136 Chapter 8 Innovation 141 Putting It All Together 142 Design Thinking Tools 143 Exponential Growth 145 Modernization 148 Traditional ¿ Modern 152 Interoperability Roadmap 153 Chapter 9 Individual 157 Where do we go from here? 159 Build for How the Healthcare System Should Work 162 Rethink Workflows and Experiences 163 Develop Things That Work Together 165 Close the Loop 166 Final Thoughts 166 Appendix Chapter Summaries 169 Part 1: Think 170 Part 2: Do 176 Index 187
Preface xv Acknowledgments xvii About the Author xix Part 1 Think 1 Chapter 1 Introduction 3 Pain Points 4 Birth of a Start-up 5 Experience Is the Teacher of All Things 7 #healthcaretrends 10 Chapter 2 Insight 15 The Experience Blueprint 17 Dennis's Story 20 Defining My Criteria 23 Chapter 3 Inspiration 29 Learning from Banking 31 Learning from Retail 32 Learning from Healthcare 34 But How Do They Do It? 35 Chapter 4 Ideation 39 The Fun Part 40 Healthcare 2020 40 Patient Empowerment 42 The Personal Health Cloud 45 Part 2 Do 49 Chapter 5 Implementation Part 1 51 From Ideas to Reality 52 Technology Feasibility 53 Big Data 55 Analytics 59 Trends Impacting Advanced Analytics 61 Kicking It Up a Notch 74 Behavioral Analytics 75 Personal Health Analytics 77 Visual Analytics 79 Chapter 6 Implementation Part 2 85 Back to the Blueprint 86 Changing Behavior 86 Tools for Providers and Payers 87 Population Health Analytics 88 Consumer Tools 91 Consumer Choice and Transparency 97 Where Will Transparency Lead Us? 99 What Is an APCD? 101 What's the Landscape? 102 The Key to Success: Big Data Analytics 107 Establishing an APCD 108 Why APCDs? 112 Clinical Trial Data Transparency 113 Chapter 7 Implementation Part 3 117 Why Volume to Value? 118 The Shifting Incentive and Its Adoption 119 Why Episode Analytics? 121 Constructing an Episode of Care 122 What Constitutes an Episode of Care? 123 Calculating the Cost of an Episode 124 Patient and Population: Analyzing Costs and Outcomes 125 The Holistic View of a Patient 130 Provider Performance 130 Diagnosis and Personalization 132 Machine Learning and AI 134 Natural Language Processing 136 Chapter 8 Innovation 141 Putting It All Together 142 Design Thinking Tools 143 Exponential Growth 145 Modernization 148 Traditional ¿ Modern 152 Interoperability Roadmap 153 Chapter 9 Individual 157 Where do we go from here? 159 Build for How the Healthcare System Should Work 162 Rethink Workflows and Experiences 163 Develop Things That Work Together 165 Close the Loop 166 Final Thoughts 166 Appendix Chapter Summaries 169 Part 1: Think 170 Part 2: Do 176 Index 187
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